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Heritage Hyundai Towson
Towson, MD
3,039 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,039 reviews
May 31, 2024
Had an excellent experience purchasing a hybrid Tucson with Bristol and the finance team at Heritage Towson. Bristol was patient, listened to my needs, answered my questions and worked to make the entire with Bristol and the finance team at Heritage Towson. Bristol was patient, listened to my needs, answered my questions and worked to make the entire process seamless. He also did so without applying pressure. Easy recommend for anyone to check with Heritage Towson as a part of their car shopping process. And the Tucson is a dream to drive. More
by AaronP44
Helpful May 30, 2024
I recommend Stan Gabrovski in new car sales. He is very knowledgeable about the vehicles they sell and explained all the car's features and functions very clearly to my wife and I when we picke He is very knowledgeable about the vehicles they sell and explained all the car's features and functions very clearly to my wife and I when we picked up our new Tucson PHEV. He is very personable and listens to your questions and addresses them completely. He helped make the purchase process much easier. More
by tri3sports
May 23, 2024
I recently purchased a Hyundai Elantra N from this dealer, and I worked with mostly Juan. He was very responsive, always ready to help, and seemed like he really cared. The pricing was very fair and t dealer, and I worked with mostly Juan. He was very responsive, always ready to help, and seemed like he really cared. The pricing was very fair and transparent, and I got a better deal than I would have at the dealership closer to me. The experience with Juan was easy and I would do business with him again. My experience was very positive and I would highly recommend anyone and everyone to Juan at heritage hyundai Towson if you are in the market for a car. I also worked with Sang with some of the logistics and she was great as well. Highly recommend working with Juan and sang! Even after purchasing the car, they are ready to help with whatever questions I have. More
by AdamZimet
May 21, 2024
I come from Pennsylvania to do business at the Baltimore Heritage Hyundia (about 30 miles as the crow flies). I also happen to occupy the very senior portion of the geriatric demograth. They mad Baltimore Heritage Hyundia (about 30 miles as the crow flies). I also happen to occupy the very senior portion of the geriatric demograth. They made it easy for me with knowledgeable salespeople. I bought a EV, Ioniq 6 (a real leap of faith for a old man) and they made this experience very smooth - even after the sale. Check thm out for yourself! More
by Charles Mackley
May 15, 2024
Warning…These guys are CROOKS! Go elsewhere and save yourself money and much headache! We bought a new Elantra without shopping the price and have regretted ever waking in their d Go elsewhere and save yourself money and much headache! We bought a new Elantra without shopping the price and have regretted ever waking in their door! After being promised the “best price” and being late at night as they closed we come to find out the next day that they snug in a $997 paint and fabric protection that we told them we didn’t want. Then it took multiple calls and weeks later to get out trade in check for our Subaru Outback. These guys are the MOST crooked dealership that I have ever witnessed and my parents are now in the market for a 2024 Sonata and I would NEVER EVER buy from this dealership again. Be careful and buy elsewhere, there are too many other dealers who are honest and will not screw you like Towson Hyundai did to us! More
by ARC
May 13, 2024
Excellent across everything! Helpful, fast, knowledgeable, no xx. Thanks again! Trusting Stan with my next car. Helpful, fast, knowledgeable, no xx. Thanks again! Trusting Stan with my next car. More
by Den I
Employees Worked With
May 07, 2024
Impossible to get anyone from the service department on the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll tak the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll take my business elsewhere. More
by 2020V
Employees Worked With
May 02, 2024
My experience at Heritage Hyundai Towson was absolutely wonderful when I purchased my Tucson from Stan Gabrovski. He was completely professional and utterly patient. There was never a moment of pressure-- wonderful when I purchased my Tucson from Stan Gabrovski. He was completely professional and utterly patient. There was never a moment of pressure-- just understanding of my situation and complete helpfulness. I wish for anyone looking for a car, the kind of experience that I had. I also am grateful for the professionalism of the manager, Elliot Robinson. More
by susanmrittenhouse
May 01, 2024
Horrible Customer Services , Him and His team both lied about how much the repairs would be for my car and also lied to my lien holder as well. My car was dropped off December 27th and between then up unti about how much the repairs would be for my car and also lied to my lien holder as well. My car was dropped off December 27th and between then up until now i have only spoke to 3 people once. Communication is horrible and now these people are attempting to auction off my car after telling me 15,000 and telling my Loan company 3,000. Trust me these people are a complete scam. PS... i have them all on recording telling me different things. Do not Waste your time here trust me. More
by jakyrabaxley2
April 26, 2024
I hadn't bought a car since 2009 and honestly was feeling anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell me on anything. His approach was consultative instead of sales-y and the end-to-end experience was smooth. Highly recommend this dealership and especially working with Greg! More
by zahra.seymour
