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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
4.6
4,027 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,027 reviews

June 10, 2024

The staff was great. When I came in we discussed the purchase and when I left due to time I received an email with a deal that was exactly what I was looking for. I loo More

by jaustin357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trevor our team, and we look forward to working with you again.

Helpful
June 09, 2024

Easy to make an appointment. The people are friendly. The work was finished when they said it would be. They took steps to keep the vehicle clean. Nothing not to like. . More

by bbunch65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

Helpful
June 08, 2024

Very considerate and pleasant to converse with. Checked my account and noted another issue that needed to be taken care of. I did ask previously if he would check. I do like going with the Sam tech More

by Lifasulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Sam and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

Helpful
June 08, 2024

The service is great , everyone is so kind and honest. Clean and friendly and friendly no pressure. More

by Kloet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

Helpful
June 08, 2024

Very clean, honest technicians, friendly, and always coming out with the clean vehicle after every service or maintenance More

by Kloet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Joe and our team appreciate your business and hope to see you again soon!

Helpful
June 08, 2024

Very knowledgeable tech and service people who are pleasant which makes me comfortable with recommendations More

by Urcelagraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

Urcela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

Helpful
June 07, 2024

Roberto went above and beyond outstanding customer service. We test drove and drove off the lot in less than one day! I highly recommend Roberto and Honda of Kenosha, More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience, Dave! We sincerely value your business and look forward to your next visit.

Helpful
June 06, 2024

They always make it a super easy process and are super fair whenever I am looking. He is a great guy! More

by zo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
June 06, 2024

The customer service I was giving was a horrible experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with More

by rmaria5674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
June 06, 2024

I had a problem with the transmission and they wanted $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did More

by alszumanski
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
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