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Honda of Owings Mills

Owings Mills, MD

4.5
991 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 991 reviews

May 26, 2024

Service man was honest and explained everything well. He was also very cordial to my son and I. More

by lassond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Debbie
May 28, 2024 -

Honda of Owings Mills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Denise was helpful and professional. I arrived 30 minutes prior to my appointment time and was checked in immediately More

by CRV-Touring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
May 28, 2024 -

Honda of Owings Mills responded

Thank you for your kind words for our staff, we appreciate it!

May 25, 2024

The service department always do a great job on my CRV. I did not have an appointment but Joshua especially and always help me. More

by ramdaibachu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Shaikh
May 28, 2024 -

Honda of Owings Mills responded

We're delighted to learn about your positive experience and the great assistance provided by Joshua! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

They are totally awesome! They take care of all your needs! Just like family. From the minute you walk in, it's so comfortable waiting for your vehicle More

by alvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ross
May 28, 2024 -

Honda of Owings Mills responded

We are delighted to know that your experience was awesome! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 24, 2024

I have been coming to Honda Of Owings Mills ever since I started driving & I would never take my vehicles anywhere else. They have the very best team & I have never had a bad experience with them. Every ex More

by lana_shuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh, Debbie
May 24, 2024 -

Honda of Owings Mills responded

Thank you for your heartfelt feedback! We're honored to have earned your trust and loyalty at Honda of Owings Mills since you started driving. It's wonderful to hear that every experience has been top-notch and that our team has consistently met your expectations. We truly appreciate your continued trust and look forward to serving you and your family's vehicles for many years to come.

May 24, 2024

Great service team ,Sara very informative and kept me updated as to the repairs of my vehicle More

by ctiggar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 24, 2024 -

Honda of Owings Mills responded

We're delighted to learn about your positive experience and the informative assistance provided by Sara! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Josh the service advisor made our visit a good experience as he provided outstanding customer service and is the reaso. We service our cars at Honda Owings Mills. More

by coachpwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was outstanding! Also, the cashier was friendly and weicoming!
May 24, 2024 -

Honda of Owings Mills responded

We're delighted to learn about your positive experience and the great assistance provided by Josh! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Staff was very courteous and friendly . I was kept well informed of the status of my car. More

by dwiley64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 25, 2024 -

Honda of Owings Mills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

Did a great job with the service, check out everything, made recommendations that needs to be done immediately and later. More

by Sagbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
May 24, 2024 -

Honda of Owings Mills responded

Thank you for choosing us for your vehicle service needs! We're thrilled to hear that we did a great job with your service, thoroughly checking everything and providing recommendations for immediate and future maintenance. Our team is committed to ensuring that your vehicle receives the best care possible, and we're delighted that you had a positive experience with us. We look forward to serving you again!

May 21, 2024

You can get an appointment quickly. They don’t try to sell you anything extra. I feel the prices are good. However, over 3 hours to have a tire replaced. Not cool. More

by Hime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Service Dept 4 Stars
May 22, 2024 -

Honda of Owings Mills responded

Thank you for reaching out and sharing your experience. I apologize for the inconvenience caused by the extended wait time for your tire replacement. We take customer feedback seriously and strive to provide efficient service while maintaining fair pricing. I would appreciate the opportunity to address your concerns personally and ensure your next visit is smoother. Please contact me at your earliest convenience so we can discuss how we can improve and earn back your trust. Sudip Gupta General Manager Phone: (667) 622-9981 Email: sudipgupta@hondaofowingsmills.com

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