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INFINITI Of Orland Park
Orland Park, IL
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 605 reviews
June 12, 2024
I’ve been receiving extraordinary service from all levels at Infinity Orland Park. From my Salesman JP who is at all times hands on, to my service advisor Christine, to the attention of detail of the technic at Infinity Orland Park. From my Salesman JP who is at all times hands on, to my service advisor Christine, to the attention of detail of the technician who serviced and repaired my vehicle. I am completely satisfied. Thank you! More
by BBSHEPPARD10
Verified Customer
Helpful June 11, 2024
Love this dealership, they are very knowledgeable and pleasant, they treat their customers well, will recommend them to others. pleasant, they treat their customers well, will recommend them to others. More
by BROWN18750
June 10, 2024
The employees did a great job but I was not happy about the 3% surcharge on credit card payments. I think that any fee for credit card usage should be yours to pay as a cost of doing business and not pass the 3% surcharge on credit card payments. I think that any fee for credit card usage should be yours to pay as a cost of doing business and not passed on to your customers. If I paid you in cash, would you charge me for the gas to deposit the funds in the bank? More
by PAULA501274
Employees Worked With
Mike-service manager was excellent
June 09, 2024
Person we dealt with was full of attitude every time we spoke. She couldn’t even explain properly what was being done to fix issues with my car, had no clue and talked in circles. Left little confidence in spoke. She couldn’t even explain properly what was being done to fix issues with my car, had no clue and talked in circles. Left little confidence in service we were getting. More
by Klovs
Employees Worked With
Christine
June 06, 2024
I was greeted promptly and enjoyed my coffee while working and waiting in the waiting area. Great customer service experience and my cat was ready even sooner than anticipated. working and waiting in the waiting area. Great customer service experience and my cat was ready even sooner than anticipated. More
by S_CASTELLANETA
Employees Worked With
Not sure the name of gentleman I worked with
June 03, 2024
Super nice to see women in the service department. It took some of the anxiety off of having to bring my car in for service. They pulled my car in as I arrived for my appointment and explained other It took some of the anxiety off of having to bring my car in for service. They pulled my car in as I arrived for my appointment and explained other recommended services for me to consider on this visit or the next. Thanks Infiniti of Orland Park! More
by WRIGHTJOHNSON
Employees Worked With
Service Department
June 02, 2024
Professional and Knowledgeable. Joe was a pleasure to do business with. Answered all of my questions. Joe was a pleasure to do business with. Answered all of my questions. More
by sllief1
Employees Worked With
