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INFINITI of ONTARIO
Ontario, CA
2,169 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,169 reviews
Helpful May 31, 2024
Everyone as was nice and friendly. You answered all our questions but we just feel that the car should have had a little more warranty then 1,00 miles since it was certified. But that' You answered all our questions but we just feel that the car should have had a little more warranty then 1,00 miles since it was certified. But that's ok, we are happy with the car. More
by rhondagarrettson
May 29, 2024
Satisfied, accommodating, reliable, honest and straight to the point salesman. Highly recommended. Very much appreciated. to the point salesman. Highly recommended. Very much appreciated. More
by acosta.kaye
May 29, 2024
Had a good experience from the sales person Jazmen to the finance manager TJ. I highly recommend Infiniti of Ontario, they were very professional and were not pressuring me at all. finance manager TJ. I highly recommend Infiniti of Ontario, they were very professional and were not pressuring me at all. More
by E.Olmos99
May 27, 2024
Very professional, very friendly, great attitude answered all our questions very pleasant overall a great experience thank you all our questions very pleasant overall a great experience thank you More
by hollywoodcuts702
May 27, 2024
I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is telling me the noise on the passenger side window is because I replaced the windshield which has nothing to do with the windshield, I left a message for the manager and we were playing telephone tag and now I have heard nothing. It’s ridiculous that they are blaming my windshield replacement on the wind noise when I complained about it long before the windshield. I very angry. More
by Diane_Lovins
May 25, 2024
Infinity of Ontario was amazing. Saul my sales representative was very friendly, knowledgeable and very helpful. He gave great customer service and made me feel special. He even ga Saul my sales representative was very friendly, knowledgeable and very helpful. He gave great customer service and made me feel special. He even gave me a gifts. Luis the financial representative took very good care of the financing information for me. He was great getting everything together and explaining what I was signing as well as making the process easy. I drove away in my new Infinity QX 50. My whole experience with Infinity of Ontario was truly amazing! I highly recommend that everyone check them out!!! You won’t be disappointed! More
by mcamyway
May 19, 2024
Saul is our go to guy. The team in INFINITI of Ontario is amazing. Saul, Walter, Luis and Eric made our experience a breeze and no hassle. So if you want a car buying exper The team in INFINITI of Ontario is amazing. Saul, Walter, Luis and Eric made our experience a breeze and no hassle. So if you want a car buying experience that is top notch all you have to do is go to INFINITI of Ontario. More
by Roy
May 16, 2024
Andrew was efficient, communicative and extremely professional. Saul was knowledgeable and helpful. This was a hassle free, easy car buying experience and I would return to buy a car from them again. professional. Saul was knowledgeable and helpful. This was a hassle free, easy car buying experience and I would return to buy a car from them again. More
by aalbano525
