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Ideal Hyundai Buick GMC
Frederick, MD
1,557 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,557 reviews
May 28, 2024
Everyone was very friendly, knowledgeable and helpful. We did not feel pressured and was given plenty of time to make our decision. Would recommend to our family and friends. Will come back again to purch We did not feel pressured and was given plenty of time to make our decision. Would recommend to our family and friends. Will come back again to purchase our next vehicle. More
by jcurtis0408
Verified Customer
Helpful May 28, 2024
The dealership had a great selection and the staff were great to work with. We had the ability to test drive different models before making a decision. Roy was also very accommodating and did not push to great to work with. We had the ability to test drive different models before making a decision. Roy was also very accommodating and did not push to make a quick sale. Bill did a great job of explaining the financing and all of the questions we had. More
by twarehime
May 24, 2024
Very good experience. Very knowledgeable staff. Abhimanyu Mishra was the best sales rep. I have ever dealt with. I would definitely buy another car from him and the deal Very knowledgeable staff. Abhimanyu Mishra was the best sales rep. I have ever dealt with. I would definitely buy another car from him and the dealership. More
by dbsnopek
May 22, 2024
Could not deliver car wanted in timeframe. Thank you for your time. Pleasant sales person. Thank you for your time. Pleasant sales person. More
by Smcgowan0
Employees Worked With
May 19, 2024
After having hardships the last two years. Ideal Buick has been amazing at showing compassion and empathy when purchasing our vehicles. Keep up the astonishing growth and work! From my family Ideal Buick has been amazing at showing compassion and empathy when purchasing our vehicles. Keep up the astonishing growth and work! From my family to yours More
by julieana024
May 18, 2024
Jim Higgins in finance was awesome. He was efficient, kind and made the process of buying a car much less overwhelming. Everyone at IDEAL was welcoming and willing to help. I will defin He was efficient, kind and made the process of buying a car much less overwhelming. Everyone at IDEAL was welcoming and willing to help. I will definitely be going there for all of my car needs. More
by soitgoes1122
Employees Worked With
Jim Higgins - 5 star!
May 18, 2024
Great place to do business. Never felt rushed, never felt pressured, and everyone went out of their way to treat us with respect and kindness. Shaaz, Luis. and Bill made sure we Never felt rushed, never felt pressured, and everyone went out of their way to treat us with respect and kindness. Shaaz, Luis. and Bill made sure we had all the information we needed to make a decision that was best for us. Should we find ourselves in the market again this is where I am coming and I will definitely recommend them to my friends and family. Thanks for a great experience. More
by Strassners
May 15, 2024
Dennis Love has got to be the most underutilized tech in the business. Extremely smart believes in Test Not Guess not one of these techs that throws parts at the problem and hopes he fixes issue . Alan Bost the business. Extremely smart believes in Test Not Guess not one of these techs that throws parts at the problem and hopes he fixes issue . Alan Bostic in Service Manager was another person that took time to explain what needed to be done and gave me the opportunity to say yes or no . Great People make Business’s Great and Ideal has Great Folks ! More
by Newsales
May 07, 2024
Shaaz was awesome and got the paperwork and everything go smoothly. He also went way beyond make the experience with a smooth. And Chris and Shaaz the people to make good deal and best sales experience smoothly. He also went way beyond make the experience with a smooth. And Chris and Shaaz the people to make good deal and best sales experience More
by lakshmakusam
