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Ira Toyota of Hyannis

Hyannis, MA

4.3
885 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 885 reviews

May 30, 2024

Your paperwork process is flawed. It took the mechanic 45 minutes to complete the work on my car. It was an additional hour and 15 minutes for the paperwork to be completed. So I wait More

by Jean catto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Brandt
May 31, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024

Dave, in Service Department, was very efficient and informed me as soon as my truck was ready . Always consistent service at Hyannis Toyota More

by ddotlafleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Service department
May 30, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn about your positive experience and the efficient assistance provided by Dave! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

JR is the best car sakesman I have ever dealt with. He listened to me and got me exactly what I wanted. More

by ccoughlan422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Riley
May 28, 2024 -

Ira Toyota of Hyannis responded

Congratulations on your new vehicle! We're thrilled that JR provided you with the best sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 22, 2024

Everything is good. But he dented my car. So I have to make another appointment and go again. And I didn’t even know how it’s come out . More

by kaushik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
May 21, 2024

Service staff is friendly and very attentive. Work was completed in a timely manner and the issue was resolved. More

by chris.conlon2583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Linnel
May 22, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

I had the best service advisor taken care of me and it was the best service I have had at your facility in all of my visits. Thank you David Nickerson. Your facility is lucky to have him. More

by dmm564mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service David Nickerson
May 22, 2024 -

Ira Toyota of Hyannis responded

We're delighted to learn about your positive experience and the best assistance provided by David! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

Excellent service professionals. They are thorough and explain everything that needs attention. I have used this dealership for almost 25 years, and they have always kept my Toyotas More

by mscott22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nickerson
May 21, 2024 -

Ira Toyota of Hyannis responded

That's wonderful to hear! We're so glad that our service professionals have consistently provided you with excellent care for nearly 25 years. Keeping your Toyotas running well is our priority, and we appreciate your continued trust and loyalty.

May 17, 2024

Dealership is very nice. they treat me good. Suggest me a good deal.especially salesman denial Gonzales. More

by Jibran
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
May 21, 2024 -

Ira Toyota of Hyannis responded

Congratulations on your new vehicle! We're thrilled that Daniel provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 16, 2024

Excellent service , friendly staff and great snacks. And great recliners , and relaxing atmosphere to wait for service More

by Curtbhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Prunier, Geoff Giampapa, David Gavin
May 21, 2024 -

Ira Toyota of Hyannis responded

Congratulations on your new vehicle! We're thrilled to have delivered an excellent sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 15, 2024

I received my bill and paid $600. And I drove home because I was very hungry. I noticed on the car screen a very concerning error message. The service tech who drove the car from the More

by stanmarmgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Holzworth
May 17, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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