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Jim Ellis Ford Sandy Springs
Atlanta, GA
388 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 20 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 388 reviews
May 29, 2024
Great people, great dealership. I would consider buying another car from them. The price was very good! I would consider buying another car from them. The price was very good! More
by rkn62786
Employees Worked With
Helpful May 27, 2024
Smooth and uneventful deal. Had what I was looking for and delivered. I would buy from them again. Had what I was looking for and delivered. I would buy from them again. More
by pkgbh
Employees Worked With
May 25, 2024
Great guys fun, professional and helpful I would recommend to go get a car or truck from him thank you Louis Thompson. recommend to go get a car or truck from him thank you Louis Thompson. More
by Ctello91
May 24, 2024
Excellent service, knowledgeable staff, and seamless buying experience. Highly recommend this dealership for your next car! buying experience. Highly recommend this dealership for your next car! More
by Adrian
Employees Worked With
May 24, 2024
He was very easy to work with and helped us get everything we wanted! We would work with him again! everything we wanted! We would work with him again! More
by SUZANNE.PEARSON14
Employees Worked With
May 24, 2024
Excellent service, great customer service fast service , Louis made us have a great time and was really helpful Louis made us have a great time and was really helpful More
by degn07
Employees Worked With
May 23, 2024
We purchased a new Ford F150 from Jim Ellis Ford. I saw the car listed on autotrader and called. The website listing was clear with all details and the window sticker in the listing. Great for shoppe I saw the car listed on autotrader and called. The website listing was clear with all details and the window sticker in the listing. Great for shoppers! The negotiation process was easy and pain free. We added a spray-in bed liner and hard tonneau cover. The sales manager and salesman said the car would be ready at 11 am on the day we were to pick it up. When we drove 4 hours to get to the dealership, the bed liner was in but not the hard tonneau cover. We FINALLY left the dealership at 6:30pm with a 4 hour return trip ahead of us. We also traded in a car and the check was not given to us that day as they said the accounting department was not available. The same held true for the next 5 days. We even said we would drive 4 hours back and get our trade (and we meant it) but they would not do that either. The check was finally sent overnight via FedEx. The vehicle we traded in was already listed on their website for sale before accounting could write us a check...really????? I would not recommend this dealership due to the very poor process to pick up our vehicle and the ridiculous amount of time to receive payment for our trade-in. More
by FordF150
Employees Worked With
Armen
May 21, 2024
Thom was great to work with. No pressure to buy and very willing to negotiate on trade-in price. Very good experience overall. No pressure to buy and very willing to negotiate on trade-in price. Very good experience overall. More
by todd.hayes
Employees Worked With
May 20, 2024
We were very pleased with our experience at Jim Ellis Ford. They were true to their word about the vehicles on their lot. They worked with us to reach a good deal. Ford. They were true to their word about the vehicles on their lot. They worked with us to reach a good deal. More
by juliemathis35
Employees Worked With
May 19, 2024
I custom ordered a Maverick from Thom. Thom kept me updated on the timing and was extremely helpful answering questions. When my truck was delivered Thom and Andre ( Finance Department) di Thom kept me updated on the timing and was extremely helpful answering questions. When my truck was delivered Thom and Andre ( Finance Department) did a great job of making the entire purchasing process fast and easy. They answered all my questions and help me learn all the new features of the vehicle. I would definitely go back to them for another car/truck. More
by Christopher
