Johnson City Honda
Johnson City, TN
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This dealer has markups on their vehicles which is definitely a turn off for anyone looking to buy a vehicle. Online it was advertised for MSRP but once I got to the dealer is when the markup was appl definitely a turn off for anyone looking to buy a vehicle. Online it was advertised for MSRP but once I got to the dealer is when the markup was applied. There was a 10% markup on my vehicle.. The Salesman was very helpful and friendly and got me the vehicle I wanted along side the GM who did what he could to get me approved. Overall a good experience just wish they would sell vehicles for their advertised MSRP. More
My first time getting my Honda serviced at Johnson City Honda. Best experience I’ve ever had at any dealership service department. Very professional, capable staff. They vacuumed my car and washed it wi Honda. Best experience I’ve ever had at any dealership service department. Very professional, capable staff. They vacuumed my car and washed it with no additional charge. They advised me of what my car needed and if coupons available but never pressured me to purchase anything. My car will be serviced here as long as their service continues to be this exceptional. More
I was told on the phone the service would take 2 hours, when I dropped the car off- I was told it would take an hour and a half. They called after 45 minutes to say the service was complete. I love a dea when I dropped the car off- I was told it would take an hour and a half. They called after 45 minutes to say the service was complete. I love a dealership that over delivers! Fantastic experience! More
I was visiting from out of town and needed an oil change and transmission issue checked. Wanted to get it taken care of before traveling out to Branson, Missouri. When explaining the problem to the service and transmission issue checked. Wanted to get it taken care of before traveling out to Branson, Missouri. When explaining the problem to the service writer, he told me that most likely my Pilot needed a transmission flush and refill. I wasn’t sure when it was done last so I told them to do it. They finished everything in about an hour and when I drove my Pilot, the transmission issue was gone. Great job getting me in with no appointment and fast and efficient service. More
It’s been several years since I had a car serviced there but they still had all of customer info in thier system which was nice. Everyone was very friendly and helpful. but they still had all of customer info in thier system which was nice. Everyone was very friendly and helpful. More