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Joseph Volkswagen of Cincinnati
Cincinnati, OH
409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 409 reviews
Verified Customer
Helpful May 15, 2024
Took pretty long to get out of here but service was good. I have to return to have brakes looked at bc they're been awful since i bought the car I have to return to have brakes looked at bc they're been awful since i bought the car More
by fpcaporusso
Employees Worked With
May 15, 2024
Easy check-in, timely and quality service. All employees in the service department were customer oriented and friendly. All employees in the service department were customer oriented and friendly. More
by yilmae
May 15, 2024
Great experience and very satisfied. I would recommend Joseph VW for all your service needs I would recommend Joseph VW for all your service needs More
by bfrank19
Employees Worked With
May 14, 2024
They changed oil in Jetta and now the engine is possibly blown my son called told them oil light was on they told him they usuallyover fill them so keep driving it blown my son called told them oil light was on they told him they usuallyover fill them so keep driving it More
by strohs167
May 07, 2024
Low pressure sale, ease of test drive was nice, and we seem to have purchased a good car. Martin was personable and informative. Sales manager did not give much in negotiation, and we had to wait around seem to have purchased a good car. Martin was personable and informative. Sales manager did not give much in negotiation, and we had to wait around for 20 minutes due to sales manager being busy at our scheduled time. More
by kendemann
Employees Worked With
May 03, 2024
Appointment time honored. Work was fine to my satisfaction. All employees were customer oriented and friendly. What more can one ask? Work was fine to my satisfaction. All employees were customer oriented and friendly. What more can one ask? More
by johncaroff
Employees Worked With
May 02, 2024
Appointment on time and quick. Only had to wait 45 minutes for an oil change Only had to wait 45 minutes for an oil change More
by rp16
Employees Worked With
May 01, 2024
Went in to have my engine looked at due to some grinding noises on startup, which the mechanics attributed to needing an oil change. Tried to tell them that the grinding had been present prior to my last oi noises on startup, which the mechanics attributed to needing an oil change. Tried to tell them that the grinding had been present prior to my last oil change, but they said it was because Valvoline messed up the bolt for the oil pan. They charged me $100 for an oil change and a single bolt replacement and the noise continued right after I left. I bought my car from this dealership, but it’s beyond me why a dealership would want to charge a customer $100 for a basic oil change when I can get one anywhere else for $40-60, with the cherry on top being they didn’t even fix the grinding noise More
by Jack
Employees Worked With
Unknown
