Keffer Hyundai

Very nice experience and the time in and out was great. Appreciate all the effort to keep it within the 2 hours Appreciate all the effort to keep it within the 2 hours More

I was able to easily make an appointment for my car online. Kaajah was my service advisor. She was friendly and efficient. I left the car there while it was being serviced. Kaajah texted me an upda online. Kaajah was my service advisor. She was friendly and efficient. I left the car there while it was being serviced. Kaajah texted me an update about the service and called when the car was ready. She even greeted me by name when I walked in to pick it up! More

They accept more service appointments than they can fulfill. Had an appointment for oil change, was told it would be about 90 minutes. After 2 hours waiting, i was asked if i had a ride home to leave i fulfill. Had an appointment for oil change, was told it would be about 90 minutes. After 2 hours waiting, i was asked if i had a ride home to leave it overnight or can i come back the next day. Will not be back and can not recommend. More

Our sale person Dony was very informative and really made sure we understood the vehicle we wanted to purchase Eden in the Finance department was very good in going thru our paper work and answering all our sure we understood the vehicle we wanted to purchase Eden in the Finance department was very good in going thru our paper work and answering all our questions. She was very very good. The sales manger was also very helpful and a good person to deal with. We had a great experience and wood recommend this dealership for anyone looking for a Hyundai vehicle. More

The dealership was clean and the employees friendly and helpful. It was nice having water and snacks available in the waiting area. helpful. It was nice having water and snacks available in the waiting area. More

Luckily I had a sles rep who was experienced named James Brown who explained all paperwork and the new car features. Good experience. Brown who explained all paperwork and the new car features. Good experience. More

When someone hit my parked Sonata it was totalled. I loved that car and wanted to replace it with another. I knew I wanted to work with the best Hyundai dealer in Charlotte and went straight to Keffer I loved that car and wanted to replace it with another. I knew I wanted to work with the best Hyundai dealer in Charlotte and went straight to Keffer Hyundai. They were the 2023 dealer of the year, and I needed a dealer that was easy to deal with, and trustworthy. Not at all the nightmare normally associated with buying a car! My expectations were exceeded and I’ll continue to use Keffer Hyundai in the future. More

I can't say enough good things about the staff at Keffer, Hyundai. Sales, Finance, and Service department have great customer service. The reason for 4 stars instead of 5 would be the dealings between corp Hyundai. Sales, Finance, and Service department have great customer service. The reason for 4 stars instead of 5 would be the dealings between corporate and the local dealerships. It's hard not to feel duped or suckered when you purchase extended packages on a new vehicle and you still have to pay over $1.2k for a part that should not be a $1.2K part. More

I had an outstanding experience with the Christian, the entire process and all I had the pleasure of meeting while purchasing my CPO G70. entire process and all I had the pleasure of meeting while purchasing my CPO G70. More

Dony had great customer service, had a hiccup and miscommunication but they went above and beyond to take care of us. Facility was clean and organized and busy but overall I would purchase another ve miscommunication but they went above and beyond to take care of us. Facility was clean and organized and busy but overall I would purchase another vehicle from them. More