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Ken Ganley Ford Norton
Norton, OH
2,759 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,759 reviews
May 29, 2024
The service at Ken Ganley Ford was estimated to be about 2 hours and when all was finished I walked out at 2hrs and 15 mins after paying and getting my freshly washed car back. Thank you for keeping on time 2 hours and when all was finished I walked out at 2hrs and 15 mins after paying and getting my freshly washed car back. Thank you for keeping on time and doing a great job! Also estimated cost was right on target as well. More
by PHORNACEK1
Verified CustomerEmployees Worked With
Helpful May 27, 2024
Brianna was great to work with and really helpful. The technicians seemed to be stumped early on but once they found the problem they were quick to get it done. The technicians seemed to be stumped early on but once they found the problem they were quick to get it done. More
by DANTZ1
Employees Worked With
May 25, 2024
Called Mark in service and kept his promise of getting to it in a few days. It was our RV and we had a trip planned and we got it back in time! it in a few days. It was our RV and we had a trip planned and we got it back in time! More
by Tomspoonemore
Employees Worked With
Mark
May 25, 2024
I knew what I wanted but Jack got us what I needed and dealership did what dealerships do. dealership did what dealerships do. More
by djdesigns88
Employees Worked With
May 23, 2024
Very friendly & professional people made buying a new car easy greatly appreciated great job guys easy greatly appreciated great job guys More
by Leahmcspadden91
Employees Worked With
May 21, 2024
They had a difficult time figuring out what was wrong with the electric system. They did figure out the problem with the electric system. They did figure out the problem More
by roadwayguy
Employees Worked With
May 21, 2024
The dealership has a very friendly, helpful staff. Desmond did a great job assisting me with finding the right vehicle for my needs. Desmond did a great job assisting me with finding the right vehicle for my needs. More
by Sean King
May 21, 2024
Cannot praise Ken Ganley Ford of Norton enough. Christian our sales rep was kind and courteous. Was knowledgeable on the vehicle we were interested in, and found us a great deal on our new Badlands Christian our sales rep was kind and courteous. Was knowledgeable on the vehicle we were interested in, and found us a great deal on our new Badlands Bronco Sport. Wife loves it, husband loved how they worked with us to get our best deal. The entire staff from sales to financing, to the service department was wonderful. This was my best experience purchasing a new car in my 62 years. Cannot recommend them more. Do yourself a favor and stop in if you’re in the market for a new vehicle. Tom Aquino More
by Craccus33
May 20, 2024
The process was swift and efficient. The employees were very friendly and helpful unlike most dealerships. The employees were very friendly and helpful unlike most dealerships. More
by coxcarlos95
May 18, 2024
Joe was very easy to work with and not pushy at all . He was very supportive and understanding that my husband needed to see the vehicle and he made the accommodation and was respectful ! In the future, He was very supportive and understanding that my husband needed to see the vehicle and he made the accommodation and was respectful ! In the future, I plan to go to Ken Ganley Ford for future purchases! Thank you for making purchasing the truck very easy and fast ! More
by Stacykovacs1923
