Key Hyundai of Manchester

We were suddenly thrown into the market for a new car. Malik at Key Hyundai in Manchester was a great help. He was patient and answered all our questions as he guided us through a couple of test drives. A Malik at Key Hyundai in Manchester was a great help. He was patient and answered all our questions as he guided us through a couple of test drives. Although we ultimately decided on a different option, we appreciated his friendly and professional attitude during a rather stressful time. I would definitely recommend him and the folks at Key Hyundai without reservation. More

From the moment we stepped into the Key Hyundai of Manchester dealership, Arianna provided exceptional service. She was attentive, listened to our needs, and demonstrated impressive knowledge about th Manchester dealership, Arianna provided exceptional service. She was attentive, listened to our needs, and demonstrated impressive knowledge about the technical aspects of the 2024 Hyundai Palisade Calligraphy. Throughout the buying and negotiation process, Arianna went above and beyond to ensure a smooth and stress-free experience. She skillfully navigated negotiations, always willing to 'work her magic' to accommodate our requests and secure a deal that left us very satisfied. What stood out most was her commitment to customer satisfaction; at no point did we feel pressured or stressed. Even during the paperwork in the finance office, Arianna remained proactive, preparing our vehicle for delivery with meticulous care, including the thoughtful gesture of positioning our cars for easy transfer. As a result, our family left the dealership excited and ready to embark on new adventures with our newest addition to the family garage. Thank you, Arianna and the entire team at Key Hyundai of Manchester for your outstanding service! More

I worked with Chris I got a Kona he was knowledgeable and helpful love suv so far. helpful love suv so far. More

I had the pleasure of working with Kayla. She was absolutely amazing! Kayla and her team worked diligently to ensure that I got the best car at a great rate. She was absolutely amazing! Kayla and her team worked diligently to ensure that I got the best car at a great rate. More

Kayla and the team was fantastic. I highly recommend her to anyone in search of a new vehicle. She listened to me and communicated my needs with her team. As a result, I was able to l I highly recommend her to anyone in search of a new vehicle. She listened to me and communicated my needs with her team. As a result, I was able to leave the lot with my new car. Words can’t express how grateful I am! Thank you Kayla!!! More

I had an appointment scheduled for my 2022 Tucson. They told me it would take 2 hours (for an oil change??) So they shuttled me up to the mall. I checked with the canned boiler plate text which tel They told me it would take 2 hours (for an oil change??) So they shuttled me up to the mall. I checked with the canned boiler plate text which tells you what phase your work is in. After about 2 hours, I shuttled back to the dealership. I walked in to see about my car and if it was ready. There were two girls out there. One was looking up something and the other kept looking around. Not once in about 3 minutes did either even make eye contact with me. When I said i was there to pick up my car, they asked me who helped me. Wasnt sure of his name. Described hin and they knew who he was. They proceeded to tell me that he was the only one who could assist me, since he waited on me. So i went into the waiting room. Meanwhile I saw my car sitting out in the ready lot. After about another 15 minutes, he found me and apologized. He seemed surprised when I told him what the girls said to me. the service is usually good, but today it was less then steller! And, the text updating you on the progress of the service is never right. I checked when I got home and it still said the car was in "progress" Three stars today. Bad communication. I can get an oil change locally for about one hour at most. Please fix your text with update on service. It has been like that for as long as I remember. Why bother? More

My 2015 Sonata was smoking under the hood. I contacted Key Hyundai after Lia Hyundai was unable to take it immediately. I had it towed there. I kid from service popped his head under the hood I contacted Key Hyundai after Lia Hyundai was unable to take it immediately. I had it towed there. I kid from service popped his head under the hood when the ass’t manager was looking at it and declared valve cover. They ran with that apparently. Next day, it’s ready; valve cover replacement. 2 minutes from dealer, it’s smoking. Call the asst mgr; it’s normal has to burn off. Well it burned off alright, less than a 1/4 mile down the street my car was totally engulfed after losing my brakes. More

The absolute worse experience of my life. No communication, the service staff ignores you, have to show up in person to speak to someone. Hyundai as a company lies, no integrity, sells cars w No communication, the service staff ignores you, have to show up in person to speak to someone. Hyundai as a company lies, no integrity, sells cars with defective engines that jeopardize ones life, does not keep you informed of fees under warranty. Refuses to answer specific questions. Every engagement is a mystery, provides only pictures of what they want to release in terrible quality. Was told by headquarters my engine was being replaced in writing, and later denied by this specific location at Key Hyundai in Manchester. Blamed for negligence when the engine was identified with manufacturing issues from the first start of the engine. Hyundai decided to not inform owners of this issue....where is the negligence? And then they have the nerve to charge me for diagnosing an engine that is in a Class Action Law Suit. More

Yousif was so helpful in the finance dept he helped me look up some old paperwork from a previous transaction. He was so helpful look up some old paperwork from a previous transaction. He was so helpful More

No one responded to multiple attempts at contact regarding a vehicle that I was considering buying. regarding a vehicle that I was considering buying. More