Kia of Everett
Everett, WA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We had great service and I really appreciate that Salesman was really great. We even got a discount. Guess we made here for so long thank you so much. Salesman was really great. We even got a discount. Guess we made here for so long thank you so much. More
My experience at the Kia Everett service station left much to be desired. I brought in my 2023 Kia Sorento, still under warranty, to address a fogged headlamp on the driver's side. Despite expecting a st much to be desired. I brought in my 2023 Kia Sorento, still under warranty, to address a fogged headlamp on the driver's side. Despite expecting a straightforward fix, I was informed that the replacement of the headlamp panel, costing around $3000, wouldn't be covered by the warranty. The reason? Allegedly, damage caused by an external object like a stone doesn't qualify. I pressed the representative for clarification, as there were no visible signs of impact, but received no satisfactory explanation. Despite promises of follow-up, my inquiries were met with silence, with no returned calls despite multiple attempts. Frustrated by the lack of communication and assistance, I reached out to other Kia service centers in Shoreline, Tacoma, and Kirkland, all of which assured me the repair would indeed be covered under warranty. Ultimately, I took my car to the Tacoma (Fife) service station, where they promptly addressed the issue at no cost to me. It's baffling that while warranties are typically backed by the parent company, this service center (Kia of Everett) seemed hesitant to honor it. The poor communication and reluctance to uphold warranty commitments were deeply disappointing. More
My husband and I enjoyed our interactions with everyone at the dealership. We got a great car and they worked with us to help us get what we needed. at the dealership. We got a great car and they worked with us to help us get what we needed. More
Great customer service. I always feel welcomed by the service team. They do a good job of keeping me informed of the progress of service and repairs. I always feel welcomed by the service team. They do a good job of keeping me informed of the progress of service and repairs. More
I like the waiting room. I need ten more words to complete this review. refrigerator. I need ten more words to complete this review. refrigerator. More
Xavier was knowlegable friendly and very informative to all our questions and needs. Xavier went out of his way to help us out. all our questions and needs. Xavier went out of his way to help us out. More
Great service team. I always appreciate the supportive, honest and helpful support from Eri and the team. I always appreciate the supportive, honest and helpful support from Eri and the team. More
I am very happy for great service if I ask something they will do it for me thanks you. will do it for me thanks you. More
Seven months later They are still treating me like the best. Always willing to help with any questions. best. Always willing to help with any questions. More