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Kia of Everett

Everett, WA

4.8
789 Reviews
Why Buy From Kia of Everett? Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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229 SW Everett Mall Way

Everett, WA

98204

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Showing 789 reviews

June 13, 2024

We had great service and I really appreciate that Salesman was really great. We even got a discount. Guess we made here for so long thank you so much. More

by regina.hank66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick howes
June 12, 2024

My experience at the Kia Everett service station left much to be desired. I brought in my 2023 Kia Sorento, still under warranty, to address a fogged headlamp on the driver's side. Despite expecting a st More

by Sanjeevi.vemuri
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Keeten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Kia of Everett responded

Good morning, I am very sorry to hear about your experience, we strive to provide industry leading service in all of our departments, somehow, we missed the mark here. my promise to you is that I will dig into this for you and figure out how we could have done better. whenever we are dealing with warranty issues we are in communication with the factory and for whatever reason we took it another direction than the dealer that ultimately resolved your issue. i would like very much to provide something for your time, please reach out to me and hopefully we can figure something out, again thank you for giving us this opportunity and please accept my apology for your inconvenience. Erik Butler/GM Kia of Everett 360-507-9495 (cell)

June 12, 2024

My husband and I enjoyed our interactions with everyone at the dealership. We got a great car and they worked with us to help us get what we needed. More

by neschwager
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elisa Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Rios Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Nick did a great job! Greeted me when I came in, and was able to take care of what I needed! More

by fcpearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Kia of Everett responded

Good afternoon! I wanted to reach out and express my gratitude for your kind review of your service experience here at Kia of Everett. Your feedback is invaluable to us! We truly appreciate your business and look forward to serving you again soon. Warm regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 11, 2024

Great customer service. I always feel welcomed by the service team. They do a good job of keeping me informed of the progress of service and repairs. More

by slp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Kia of Everett responded

Good day to you! Just a quick note to say a huge thank you for your recent review of your service experience here at Kia of Everett. We're thrilled to hear you had a positive experience! Your support means everything to us, and we're grateful for your business. Here's to more great experiences together! Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 11, 2024

I like the waiting room. I need ten more words to complete this review. refrigerator. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Xavier was knowlegable friendly and very informative to all our questions and needs. Xavier went out of his way to help us out. More

by nopocketnoproblemllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy Rios Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Shaw-Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zemke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Great service team. I always appreciate the supportive, honest and helpful support from Eri and the team. More

by mariamadarboe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Kia of Everett responded

Good afternoon Mariama! I wanted to reach out and express my gratitude for your kind review of your service experience here at Kia of Everett. Your feedback is invaluable to us! We truly appreciate your business and look forward to serving you again soon. Warm regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 10, 2024

I am very happy for great service if I ask something they will do it for me thanks you. More

by cn10021956p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Royer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Besse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thida Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wendell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Kia of Everett responded

Thank you for your review! We're glad to hear you enjoyed your service experience here at Kia of Everett. Your feedback means a lot to us! Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 10, 2024

Seven months later They are still treating me like the best. Always willing to help with any questions. More

by lamipa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Kia of Everett responded

Good day! I'm writing to extend a heartfelt thank you for your recent review of your service experience here at Kia of Everett. Your feedback brightened our day! Your ongoing support is deeply appreciated, and we're honored to have you as a valued customer. Warm regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

Jun 10, 2024 -

Kia of Everett responded

Good day! I'm writing to extend a heartfelt thank you for your recent review of your service experience here at Kia of Everett. Your feedback brightened our day! Your ongoing support is deeply appreciated, and we're honored to have you as a valued customer. Warm regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

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