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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,875 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,875 reviews

June 12, 2024

My salesperson, Hannah Brusseau, made this my easiest car buying experience ever! She kept me informed so I would know what the next step would be. Hannah was very professional and helpful. More

by marycivello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Kia of North Austin responded

Mary, we're delighted to hear that Hannah made your car buying experience so smooth at Kia of North Austin. Thank you for sharing your positive feedback!

Helpful
June 12, 2024

Kia of North Austin is the best in Austin, I have friends that bought cars from, Toyota, Nissan & Honda, They dont compare to Kia. How Kia takes care of a customer. I have been getting my Kia serviced f More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Deja, Christina & Ramona. Hanna
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Jun 12, 2024 -

Kia of North Austin responded

We're delighted to hear about your fantastic experience with Wills and the entire team at Kia of North Austin! Enjoy your new 2024 Forte, and thank you for being part of our family for all these years!

Helpful
June 07, 2024

The entire team was terrific, especially our sales person DJ. Helpful and informative! We are happy to join the KIA family More

by courtneywaldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ
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Jun 07, 2024 -

Kia of North Austin responded

Courtney, we're delighted to hear that DJ and the team at Kia of North Austin provided such a helpful and informative experience. Welcome to the KIA family!

Helpful
June 06, 2024

Ever since I’ve been a customer the service always been a 10/10 . I always recommend this location because we’ve always been treated with respect and care. More

by yasminhdz2799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Beckenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Kia of North Austin responded

We're delighted to hear that you've consistently had a great experience with us at Kia of North Austin. Thank you for recommending our location and sharing your positive feedback!

Helpful
June 05, 2024

Great service within a timely manner. The car wash was greatly appreciated. I would recommend the service department to a friend. More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
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Jun 05, 2024 -

Kia of North Austin responded

Iris, thanks for the positive feedback! We're glad to hear you appreciated our timely service and car wash at Kia of North Austin. Looking forward to serving your friends too!

Helpful
June 04, 2024

Went for a recall. They were prompt, courteous and so polite. Went above and beyond. More

by Melhthom
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 04, 2024 -

Kia of North Austin responded

Thank you so much for your kind words! We're delighted to hear that your recall visit went smoothly. At Kia of North Austin, we strive to provide prompt, courteous, and exceptional service to all our customers. Your satisfaction is our top priority, and it’s wonderful to know our team went above and beyond for you. If you need any further assistance, please don't hesitate to reach out. Safe travels!

Helpful
June 03, 2024

Very professional and knowledgeable. Got a fair deal and they were easy to deal with More

by russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Kia of North Austin responded

Russell, thank you so much for your kind words! We're thrilled to hear that you found our team at Kia of North Austin professional and knowledgeable. It's our top priority to ensure our customers receive fair deals and have a smooth, enjoyable experience with us. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Helpful
June 02, 2024

Kevin and Richard were amazing. They really cared about what I needed and helped get me the perfect car. More

by sarahallison514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Watts
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Jun 03, 2024 -

Kia of North Austin responded

Sarah, we're delighted to hear that Kevin and Richard provided such excellent service at Kia of North Austin. Enjoy your new car!

Helpful
May 29, 2024

Great performance on getting my vehicle in at my appointment, addressing all of the issues and maintenance needed on the vehicle Many of the maintenance employees went above and beyond to succe More

by jkirfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ maintenance department
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May 29, 2024 -

Kia of North Austin responded

We're delighted to hear our team at Kia of North Austin provided exceptional service and addressed all your vehicle's needs. Thank you for the great feedback!

Helpful
May 27, 2024

I was able to get an appointment for an oil change quite quickly. Since I was near 100,000 miles, there was some other work that needed to be done. This was taken care of quickly and efficiently. Hospitalit More

by kalolastockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watts
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May 28, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear our team at Kia of North Austin provided quick and efficient service. We appreciate the kind words about our hospitality too!

Helpful
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