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Koons Ford of Annapolis
Annapolis, MD
1,107 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,107 reviews
Verified Customer
Helpful May 28, 2024
service was five star as always, wait time was perfect with good cup of coffee and walk around the new car lot with good cup of coffee and walk around the new car lot More
by RODARED50
Employees Worked With
May 28, 2024
Loved the pick up and drop off at my house when having an oil change for my Bronco. Top notch service oil change for my Bronco. Top notch service More
by crossmanbarrett
Employees Worked With
May 27, 2024
Has a great car that was a great price. Worked with a great dealer and finance person. Worked with a great dealer and finance person. More
by MAHORENKAMP
May 27, 2024
Our sales person was great, the whole process was smooth. I would recommend this dealership. I would recommend this dealership. More
by kayceecrump
Employees Worked With
May 27, 2024
Charlita was great to work with and made the car buying process incredibly smooth. We communicated mostly via text and she had everything ready to go when I came in the dealership. Overall very easy buying process incredibly smooth. We communicated mostly via text and she had everything ready to go when I came in the dealership. Overall very easy buying experience. More
by cpmurdock123
Employees Worked With
May 26, 2024
I had a tire rotation performed along with a recall. I was pressured to have an oil change although my oil was changed within 2,000 miles of this visit. Also, the black lug nuts were visibly worn (paint I was pressured to have an oil change although my oil was changed within 2,000 miles of this visit. Also, the black lug nuts were visibly worn (paint scratched away from the edges) during this service. More
by rriel
Employees Worked With
May 25, 2024
Been dealing with Koons Ford since 2011. Mike Treas usually writes me up. It's nice to deal with someone who remembers who you are. The waiting time during service is usually very quick cons Mike Treas usually writes me up. It's nice to deal with someone who remembers who you are. The waiting time during service is usually very quick considering their volume of customers. I've never had a problem since the beginning. More
by GGEVAUDAN
May 25, 2024
Mike Treas always is great to work with and the service always goes smoothly and easily. always goes smoothly and easily. More
by JTORMEY1
Employees Worked With
