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Koons Woodbridge Hyundai

Woodbridge, VA

Overview
Reviews
4.0
331 Reviews
Call Dealership (703) 490-8170
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1880 Opitz Blvd.

Woodbridge, VA

22191

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Showing 331 reviews

May 31, 2024

My follow up they told me they have to order the part, will arrive in 2 or 3 days and I will hear back from my service advisor. I called 3rd day part was not in. Upon my every day follow part came in afte More

by Zulfiqar Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricki , Tina Smith, CBC ADS
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Helpful
May 24, 2024

Jordan did a fine job up to the point of sale. After the sale he did a terrible job, no follow up. I have tried calling and texting him but he does reply to my questions and it is now over a mon More

by neil g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan
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Helpful
May 24, 2024

Although break job took five hours ,my service rep was totally excellent and he made an unpleasant experience OK. More

by joebishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep was 5 star
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May 24, 2024 -

Koons Woodbridge Hyundai responded

We're glad to hear that your service rep made the experience more bearable despite the wait. Thanks for choosing Koons Woodbridge Hyundai!

Helpful
May 23, 2024

The service representative was very nice and kind. I am overall satisfied with the service provided. More

by sazamanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Smith, CBC ADS
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May 23, 2024 -

Koons Woodbridge Hyundai responded

We're delighted to hear you had a positive experience with our service representative at Koons Woodbridge Hyundai. Thanks for sharing your satisfaction!

Helpful
May 19, 2024

Sean was great to work with! He was patient with the questions we had and made sure we got the information needed to make an informed and satisfied purchase. More

by rubybecca123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Smith
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May 20, 2024 -

Koons Woodbridge Hyundai responded

Ruby, it's great to know that Sean was able to provide you with the detailed information you needed at Koons Woodbridge Hyundai. We appreciate your feedback and are here if there's anything else we can assist with!

Helpful
May 07, 2024

Great experience. Comfortable waiting area, pleasant and tidy surroundings, and helpful staff. A little lengthy wait. Thanks Sean More

by Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
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May 07, 2024 -

Koons Woodbridge Hyundai responded

We're glad to know you had a great experience at Koons Woodbridge Hyundai and appreciated our comfortable waiting area. We'll work on improving the wait times. Thanks for your feedback!

Helpful
April 25, 2024

Great experience! Mohamed was the best and he went above and beyond to make sure I was happy with the transaction. More

by monika7263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed
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Apr 26, 2024 -

Koons Woodbridge Hyundai responded

We're so glad to know that you had a great experience with us at Koons Woodbridge Hyundai! Your feedback about Mohamed going above and beyond is much appreciated. Enjoy your new ride!

Helpful
April 24, 2024

CC The best dealership and personnel I have dealt with in 70 years. Sean and Mason and finance manager the best More

by Jmdunn53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Smith, CBC ADS
Report | Print
Apr 24, 2024 -

Koons Woodbridge Hyundai responded

We're delighted to know that our team at Koons Woodbridge Hyundai provided you with the best dealership experience! We'll be sure to pass your compliments on to Sean, Mason and our finance manager. Thanks for sharing this review!

Helpful
April 13, 2024

Norman is not the manager you'd want. Ask for Tariq when you so here! Norman is impatient and rude More

by jackie14401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Norman Fralin
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Helpful
April 06, 2024

Mr. Parker Worked with us to get the price I wanted to pay. Brian took the time to explain all the cars features and technology and then spent close to an hour configuring the vehicle More

by bfbreaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian parker
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Apr 08, 2024 -

Koons Woodbridge Hyundai responded

We're glad to know that Mr. Parker and Brian were able to assist you effectively at Koons Woodbridge Hyundai! It's important for us that our customers understand all the features of their new vehicle. Thanks for sharing your experience with us!

Helpful
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