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Laird Noller Ford of Lawrence
Lawrence, KS
1,429 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,429 reviews
May 28, 2024
Great dealership unfortunately seems to be experiencing some staff turnover. New staff courteous & knowledgeable though. some staff turnover. New staff courteous & knowledgeable though. More
by GulleyMomx4
Verified Customer
Helpful May 27, 2024
They are Simply amazing. They are Fast and honest. I Trust them with my car completely They are Fast and honest. I Trust them with my car completely More
by Sandyeago
May 26, 2024
I don’t like the price increase you have done to your service and the pressure you put on me to do something I don’t want done.I’m looking for someone else to service my vehicles. service and the pressure you put on me to do something I don’t want done.I’m looking for someone else to service my vehicles. More
by jaycarolw
Employees Worked With
May 26, 2024
We went in for an air conditioning issue (less than 60,000 miles, 2019 Fiesta) and after over $450 it was fixed BUT when we picked it up there was a transmission issue! They said not their problem. One 60,000 miles, 2019 Fiesta) and after over $450 it was fixed BUT when we picked it up there was a transmission issue! They said not their problem. One lady was off the rails rude, office manager was better but still didn’t solve the issue that wasn’t there when we dropped it off. OH! They also charge a 3% fee for using a credit card - like the $150 and hour mechanic charge and the $189 - $250 diagnostic charge isn’t enough. Find a better dealership because this one is not recommended - run away fast! More
by Yes
Employees Worked With
Brandon
May 25, 2024
Kai was great. No pressure. Answered all my questions. Made me feel comfortable asking many questions. Rolando was very kind as well and explained it all very clear No pressure. Answered all my questions. Made me feel comfortable asking many questions. Rolando was very kind as well and explained it all very clearly. I would highly recommend Laird Noller. More
by Amyjallen1020
May 23, 2024
said work was not completed took forever to get a loner car hopefully this repair will fix it car hopefully this repair will fix it More
by LOFTUS.JOHN
May 23, 2024
The servise for us old people is terrible . Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. More
by B.SNODGRASS
Employees Worked With
May 23, 2024
The staff is always very friendly and the facility is always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a couple errands and come back and waited about an hour despite making an appointment More
by joelunn2
May 22, 2024
Dealership offered us many options, is great with their communication and is always willing to go the extra mile to earn your business. communication and is always willing to go the extra mile to earn your business. More
by Tony
May 21, 2024
Not trustworthy or honest. Won’t use again. Thirty year customer never treated so poorly. Won’t use again. Thirty year customer never treated so poorly. More
by William Montgomery
Employees Worked With
