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Larry H. Miller Ford Lincoln Provo
Provo, UT
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
May 26, 2024
Having spent 44 years in Connecticut and now living in Idahos east side I hadn't had occasion to deal with Larry H Miller until now, but for years I have been told nothing but good about your dealerships. Idahos east side I hadn't had occasion to deal with Larry H Miller until now, but for years I have been told nothing but good about your dealerships. I have to say that in this opportunity I am 100% convinced of the truth of all those good things I have been told. Thanks for the privilege of dealing with people of integrity in a world that is too often going the other way. More
by L E Capson
Employees Worked With
Bronson Reda
Helpful May 25, 2024
I have had multiple experiences with this dealership. Buying vehicles and with servic as an out of state customer as well as a Utah resident. They have always exceeded my expectations to the point of wor Buying vehicles and with servic as an out of state customer as well as a Utah resident. They have always exceeded my expectations to the point of working me into the service rotation at the last minute on a weekend due to an emergency. I can give them my highest recomendation after multiple years of exceptional customer service. More
by wood.tom.jr
Employees Worked With
Jon Henson, Nate Martin
May 24, 2024
They rave about how customer service and experience is their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H Miller. Called them up and had a salesman check it out for me since I live in Idaho. He said that it all looked good and there were no dents. However, I could clearly see a dent in one of the pictures. That didn’t bother me much, what thoroughly pissed me off was that after making a down payment and telling them that I would be coming down the following week to pick it up; they sold the truck out from under me to someone else! No phone call or anything until I called to make sure everything was good to go. They acknowledged that they had received my deposit for that truck, but all they said was: “sorry, we can refund your deposit” I didn’t want a refund, I wanted the truck that I bought! The only attempt to make it right was to offer me a truck that was across the country in Virginia and that I would have to pay shipping. What kind of customer service and experience is that!? More
by Wyatt
Employees Worked With
Jon Henson, Neli Aasa
May 09, 2024
Im still awaiting shipment and arrival of my vehicle. But so far the negotiations, financing, and signing of paper remotely have been smooth & easy. Very quick response times from salesman and finance. E But so far the negotiations, financing, and signing of paper remotely have been smooth & easy. Very quick response times from salesman and finance. Everything has been very straight forward and simple. More
by KCherry
Employees Worked With
Dakota Anderson, Jon Jenks
