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Larry H. Miller Subaru Boise
Boise, ID
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,328 reviews
May 31, 2024
Matt told me car would be done at 3:40. Waited over an hour in lobby- no car pulled to finished lane, no call out of name, no text that it was finished. Finally flagged another service rep Waited over an hour in lobby- no car pulled to finished lane, no call out of name, no text that it was finished. Finally flagged another service rep who found the car close to 5pm. Very unhappy that I was never contacted about the service finish and that I sat for over an hour waiting for info. Very poor communication. More
by Pfm123
Employees Worked With
Matt Hefner, Jennifer Norrie
Helpful May 31, 2024
Service was great. Brought in my 2008 Subaru Legacy to have oil leak checked and heat shield check for a rattle. They quickly found the problem and fixed it. Brought in my 2008 Subaru Legacy to have oil leak checked and heat shield check for a rattle. They quickly found the problem and fixed it. More
by DPfeil
Employees Worked With
Braxton
May 31, 2024
Excellent customer service. Friendly attitude and they love dogs! Free car was is so awesome. Subaru cars are sooo safe!! Friendly attitude and they love dogs! Free car was is so awesome. Subaru cars are sooo safe!! More
by Ellisea
Employees Worked With
Matt Hefner, Chris Hayes, Elizabeth Kennedy, Jason Brumpton, Trenity Smith, Tanya Martin, Chloe Jorgensen, Jennifer Norrie, Kristen Carter
May 30, 2024
I had major engine work and a new clutch done by the service department at LHM Subaru in Boise, ID. Liz Kennedy was my service rep, she kept me apprised of all work as it progressed, and did all she co service department at LHM Subaru in Boise, ID. Liz Kennedy was my service rep, she kept me apprised of all work as it progressed, and did all she could to ensure I wasn’t inconvenienced. I’ll keep going back and sending friends there. More
by mmm208Beer
Employees Worked With
Matt Hefner, Elizabeth Kennedy
May 29, 2024
The staff are very professional and friendly. Everything is handled quickly and efficiently. I was able to have coffee across the street and my car was done before I could even finish the cup. I Everything is handled quickly and efficiently. I was able to have coffee across the street and my car was done before I could even finish the cup. I really appreciated being notified by text what additional repairs were recommended and when my car was done. Great place to get service! More
by Phyllis
Employees Worked With
Carina
May 29, 2024
My mother waiting in the lobby for 2 hours for an oil change. Text messages and voice mails to my cell phone were unanswered due to me being at work. The staff should have gone to her in the lobby waitin change. Text messages and voice mails to my cell phone were unanswered due to me being at work. The staff should have gone to her in the lobby waiting. She had no idea the car was ready. How much longer would she had waited if I didn’t see the messages and called? More
by elihammons
Employees Worked With
No one
May 28, 2024
We have had a great experience with Larry Miller Subaru. Our salesman, Ken Rhyne has been excellent with answering all our questions as well as explaining info on the vehicle. He also has been terrific wi Our salesman, Ken Rhyne has been excellent with answering all our questions as well as explaining info on the vehicle. He also has been terrific with follow up. The finance gentleman was very good as well. More
by Marg G
Employees Worked With
Ken Rhyne, Dustin Archer, Jason Dugger
