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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
1,989 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,989 reviews

June 10, 2024

Ricardo was a huge help and Steve in finance was great too! The price was fair and they made the deal go smoothly! More

by J.HARRAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Ricardo and Steve were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

Helpful
June 10, 2024

I am used to dealerships washing the cars before returning to customers, especially if they are in the service department for 2-3 days or more. Came back dirty, seems dirtier than when I dropped i More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bennet
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Helpful
June 10, 2024

Guys are always busy but they always take good care of my car and me More

by Jeff birmingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Jeff, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
June 10, 2024

This was a great dealer to work with, one of the easiest transactions I have ever done. More

by ZACKMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience. We are glad to hear that your transaction at Lithia Chrysler Jeep of Reno went smoothly.

Helpful
June 10, 2024

Everyone was so nice and helpful. Easiest car buying experience I’ve ever had in my life. More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We are pleased to hear that the car buying process was smooth for you.

Helpful
June 09, 2024

They have fast service, they had an appointment available the week after I called, convenient More

by jomi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney?
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the review. We are glad to hear that our service met your expectations in terms of speed and convenience. At Lithia Chrysler Jeep of Reno, we aim to provide accessible appointments and efficient service.

Helpful
June 09, 2024

Went in to have passenger headlight replaced. Instead they replaced the driver side headlight which didn’t need it. I had to return to the service department to get the passenger light replaced. More

by klaichh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We value your feedback and would appreciate the chance to speak with you about your recent visit to our Service Department to have your passenger headlight replaced. If you would, please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Helpful
June 09, 2024

Charles is always friendly and knowledgeable about my vehicle. He is so awesome to deal with. Leaving my vehicle he said he’d call when diagnosed and he did. I’m pleased with the follow up. More

by Redding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank​ ​you​ ​for choosing Lithia Chrysler Jeep of Reno and for sharing your positive experience. We are glad that our team provided the knowledgeable service you deserve.

Helpful
June 09, 2024

Staff was really professional and friendly. And also fulfilled all my expectations as a buyer More

by EDGARBARRONTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team met your expectations as a buyer.

Helpful
June 09, 2024

Very pleased with the service from ordering the running boards to getting them painted and installed,Tony was very pleasant to work with and having the car completed on the day I needed it. More

by JCRACRAFT1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name in the order
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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on our service at Lithia Chrysler Jeep of Reno. We're happy to hear that the process of ordering, painting and installing your running boards met your expectations. Your satisfaction with our team's effort to complete the work timely is greatly appreciated.

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