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Lithia Hyundai of Odessa

Odessa, TX

4.1
1,294 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,294 reviews

June 13, 2024

As my service advisor she is a hard working woman I appreciated for helping me for my flat tire I had got on my 23 Elentra Thanks again 🫶🏽 More

by ANNALUJAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Over 2 hours to get oil changed is rediculous! Maybe get rid of all the salesmen standing around and hire more than 1 technicians. Seriously thinking about going back to Toyota More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Eric was amazing as always the other lady in the front was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them More

by Felicita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine made it a horrible experience
Jun 12, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, Felicita. We appreciate your kind words about Eric and are sorry to hear about your experience with the other staff member. We will address this issue internally to ensure better service in the future. Thank you for your continued loyalty over the past 6 years.

June 11, 2024

Johnny is very good and knowledgeable. He is very genuine and provide correct info. Johnny is the guy who is spending time without any sales rush . More

by PRANAV1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny at Lithia Hyundai of Odessa. We're glad to hear that he was able to provide you with genuine and knowledgeable assistance without any sales pressure. We appreciate your feedback and hope to see you again in the future.

June 08, 2024

Helpful friendly got appointment set on issue with car and was taken care of quick More

by MIKE_21_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Everyone was friendly and they were able to service my pickup in a short time. More

by BEVANDDOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Good service and nice service good service no need apoimemt fast delivery to my car More

by NONE23
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Lithia Hyundai of Odessa responded

Thankyou so much for choosing Lithia Hyundai of Odessa, we look forward to serving you again.

June 04, 2024

Kristine Campbell was very friendly, helpful and polite! Technician Dalton Wilkins was friendly and very knowledgeable about and skilled concerning the work to be performed and that he performed! More

by DBBEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Isaac was very helpful and made this super easy for me definitely better than the last experiences elsewhere I will be using lithia Hyundai again. More

by BRIANCHACON94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Love the way they work with me and treat me like if i were the only customer they have the sales person was wonderful to me thank you so much More

by TEXAS.MAIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you felt well taken care of and valued during your visit. Our team strives to provide exceptional customer service to all of our customers. We appreciate your kind words and look forward to serving you again in the future.

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