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Lynn Layton Ford

Decatur, AL

4.7
438 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 438 reviews

May 27, 2024

Sales process was fast and easy. No surprise fees and dealer was very accommodating to for me as I was buying from out of state. Brought down one star as even though the truck was bl More

by Alex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Joe is the best service manager I have ever dealt with. Professional, polite and efficient. He is the face of Lynn Layton for me. More

by gbrown3622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent experience from start to finish. Glen, the Service Advisor, was friendly and professional. Work was done in a timely manner. I was in and out in a flash. Top shelf service all the wa More

by SHARPSHOOTERS298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lynn Layton Ford responded

Thank you for the kind words about Glen and our dealership. We greatly appreciate you taking the time to review the service department.

May 23, 2024

Enjoyed working with Ricky Drake. Very helpful and professional in ordering and delivering my truck. More

by HUTTONFAMILYOFFICE
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Drake
May 20, 2024

They did a great job walking me through the ordering process of my new Ford Maverick and updating me as the truck was being made and delivered. More

by dunaganc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

One of the easiest purchases I have ever made they we awesome and the delivery was right on time . More

by jeff@truckworx.com
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lynn Layton Ford responded

Hi Jeff!, Thank you so much for the kind words! We greatly appreciate your business!

May 19, 2024

Joe was great as usual. Very professional but friendly. Which can be very rare these days. More

by chamberarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Always courteous. I arrive early and get out in a decent time. I was happy to use my points for a free oil change! More

by MIKEDEVOR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Very helpful; Kerry Jones was great. Answered all my questions. Helped get me in a new Ford Bronco!!! More

by soneill75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Jones
May 18, 2024

Excellent service, quick and smooth experience, friendly/welcoming staff, very helpful in getting everything set up with the vehicle so it was ready when I came to pick it up. More

by CAJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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