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Maus Acura of North Tampa
Tampa, FL
1,176 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,176 reviews
May 29, 2024
Excellent service! Professional and fast! Thank you ! I recommend, they give me the appointment quickly and they clean my Acura after finishing the tune-up! Professional and fast! Thank you ! I recommend, they give me the appointment quickly and they clean my Acura after finishing the tune-up! More
by valeriesantiago
Verified CustomerEmployees Worked With
Helpful May 28, 2024
Maus service team is always very courteous and helpful. They are timely and they communicate expected time lines and stick to that when they are able. If there is a hold up, they let you know right away. They are timely and they communicate expected time lines and stick to that when they are able. If there is a hold up, they let you know right away. More
by michellem4
Employees Worked With
May 28, 2024
Excellent service. I arrived right at closing time and Anthony and team got my car for me really quickly and efficiently. I arrived right at closing time and Anthony and team got my car for me really quickly and efficiently. More
by ANDY@durkin-mason.com
Employees Worked With
May 28, 2024
Condescension has no place in a public service position . No matter what you think of someone… it should not be detectable to the customer. Kelly was absolutely marvelous! I am very confused about my transmi No matter what you think of someone… it should not be detectable to the customer. Kelly was absolutely marvelous! I am very confused about my transmission being recommended for replacement previously by Maus ( Nov ‘23) and then in this service, no issue with the transmission? How can that be? My previous representative ( Antonio White) truly felt like my advocate. I cannot say that about the representative assigned to me this visit. More
by christieleigh71
May 28, 2024
Wasn't acknowledge until an hour after my appointment time. 2 1/2 hours is too long for an oil change and tire rotation. Car wasn't washed, wiper fluid wasn't filled. time. 2 1/2 hours is too long for an oil change and tire rotation. Car wasn't washed, wiper fluid wasn't filled. More
by MURPHYBEV
Employees Worked With
May 25, 2024
Robert was very professional and made sure I was aware and comfortable the entire time I was there. and comfortable the entire time I was there. More
by fbw240
Employees Worked With
May 25, 2024
Lee Houston was so welcoming to me from the moment I walked in the doors at Maus Acura for service on my Acura ILX. He was patient with me when I was trying to find and decide on getting a new Acura. He walked in the doors at Maus Acura for service on my Acura ILX. He was patient with me when I was trying to find and decide on getting a new Acura. He was quick with getting my paperwork thru, which can sometimes take a while. I would and will tell my friends and family about my great experience at Maus. Thank you! More
by sls1375
May 25, 2024
Very well organized, good at explaining what and about how long it would take. Comfortable waiting area. how long it would take. Comfortable waiting area. More
by TYLER_MORGAN11
Employees Worked With
May 23, 2024
Most Professional and Courteous Staff. They're very welcoming and attentive throughout the visit. They're very Knowledgeable and I appreciate their Use of Tech to Serve Customers. They're very welcoming and attentive throughout the visit. They're very Knowledgeable and I appreciate their Use of Tech to Serve Customers. More
by RAMOSE21
