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McGovern Ford of Saugus

Saugus, MA

4.8
526 Reviews

1481 Broadway

Saugus, MA

01906

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Showing 526 reviews

June 08, 2024

I had a great car buying experience at McGovern Ford thanks to Gab, Chris and Marcel. No pressure, lots of knowledge and an overall easy process. More

by kmassa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabresi, Marcelo Kopper, Gabriel Zorrilla
Jun 10, 2024 -

McGovern Ford of Saugus responded

Thanks for sharing your positive experience! We're glad Gab, Chris, and Marcel made the car buying process smooth at McGovern Ford Saugus. Enjoy your new ride!

June 05, 2024

Christine, who arranged the mandated repair, was very efficient and helpful, and the job was done quickly. More

by mf2t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Jun 06, 2024 -

McGovern Ford of Saugus responded

We're glad to hear Christine provided efficient and helpful service during your visit at McGovern Ford Saugus. Thanks for sharing your positive experience!

June 04, 2024

Pleased with the results of my purchase of my previously leased vehicle. Just slight issue with the time it took to complete the process. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rapazzo
Jun 05, 2024 -

McGovern Ford of Saugus responded

Bob, we're glad to hear you're pleased with your purchase at McGovern Ford Saugus! We appreciate your patience and will work on improving our process times. Thanks for the feedback!

May 24, 2024

Dealership was very organized! Had a great inventory as well and everyone was so helpful made this car buying experiences easy! More

by Christine B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler , Robert Rapazzo
May 26, 2024 -

McGovern Ford of Saugus responded

Christine, we're delighted to hear that our team at McGovern Ford Saugus made your car-buying experience easy and enjoyable! Thanks for the great feedback!

May 23, 2024

Amazing and super helpfull staff. Would deffinally come back again and purchase my next family vehicle. 10 out of 10 More

by zdolson94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Suad Alushaj
May 23, 2024 -

McGovern Ford of Saugus responded

Thanks for the fantastic review! We're delighted to hear our team at McGovern Ford Saugus provided such a great experience. Enjoy your new ride!

May 16, 2024

The dealership was amazing. They had exactly what we needed. And they were super helpful and friendly. More

by zdolson94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Suad Alushaj
May 17, 2024 -

McGovern Ford of Saugus responded

We're delighted to know you found exactly what you needed at McGovern Ford Saugus! Thanks for sharing your experience with our friendly and helpful team. Safe travels in your new vehicle!

May 15, 2024

Jeff and Jason rock, always so pleasant to deal with. My vehicle was repaired correctly and in an efficient time frame. Tires, brakes, suspension, they are my go-to guys, can't recommend them highly enou More

by Dave jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins, Jason Carrillo
May 16, 2024 -

McGovern Ford of Saugus responded

We're so glad to know that Jeff and Jason were able to provide you with such great service at McGovern Ford Saugus! Thanks for trusting us with your vehicle's needs, we appreciate the high recommendation.

May 10, 2024

Jason is very good and a pleasure to work with. Only thing is they take projects that are to much for a Quick Lane and affect the Quick services like oil changes making the waits longer More

by j.sorrentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carrillo
May 10, 2024 -

McGovern Ford of Saugus responded

J., we appreciate your feedback about working with Jason at McGovern Ford Saugus. We're sorry to learn that the wait times were longer than expected, and will certainly take this into consideration for future improvements. Thanks!

April 21, 2024

PLEASE READ REVIEW: I recently made a purchase for a beautiful 2024 2SS Camaro that was traded in before it's official break-in period, which means the car was effectively new. I am from out of state in More

by Jeff K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gabresi, Robert Rapazzo
Apr 22, 2024 -

McGovern Ford of Saugus responded

Jeff, it's fantastic to know that Chris, Rob, and the rest of our team at McGovern Ford Saugus were able to provide you with such a positive experience. We're all about creating an enjoyable car buying journey for our customers. Thanks so much for taking the time to leave this review!

March 30, 2024

My salesman (Kyle) was very helpful and knowledgeable. He answered any and all questions.He still answers my questions after I took my truck home as I’m learning all the features that came with truck. More

by triumph537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Robert Rapazzo
Apr 01, 2024 -

McGovern Ford of Saugus responded

We're glad to know that Kyle was able to assist you with your purchase at McGovern Ford Saugus. It's great he continues to help even after the sale! Enjoy exploring all those new truck features.

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