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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,036 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,036 reviews

May 30, 2024

Trevor was very helpful and attentive, even though the car I bought was a Honda, not a Mercedes. More

by toper4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Castle
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Trevor provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 30, 2024

The staff at the dealership was very friendly as soon as you walk in they were super nice and kind.The sales man, whom took the time to show me around the variety of cars was super patient with me and above More

by Maria Estrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Martinez
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words, Maria! We're thrilled you had a great experience at Mercedes-Benz of Anaheim. David and Arthur are glad they could assist you and make the process smooth and enjoyable. We're happy you love your new purchase. Thank you for choosing us!

May 30, 2024

Took the car in to service. They found 3 items that needs attention. I had them service all three items and it wasn’t resolved. Had to take the car in 3 separate times. The More

by Mr chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
May 31, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 28, 2024

Vijay is Excellent, knowledgeable, Friendly and has Great Service Skills. I will only buy my Mercedes Benz from him. More

by Diaz56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Vijay provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 28, 2024

This is a convenient MBZ dealership in northern OC with a friendly, professional atmosphere. The service and parts stall are top notch. More

by Raúl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn that your experience was top-notch! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

Service was great! Really appreciate our service rep. Roger Bartling. He explained our service options, was very knowledgeable, and courteous. Thank you Mercedes Be More

by rcabori@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the knowledgeable assistance provided by Roger! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2024

I really appreciate Mercedes Benz of Anaheim getting back to us and said they will take full responsibility and cover the damage. We have been a long time customer and would like to continue to work with Mer More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear that Mercedes-Benz of Anaheim has taken responsibility and will cover the damage. We value your loyalty as a long-time customer and look forward to continuing to work with you. Feel free to follow up after the service, and let us know how we did.

May 21, 2024

We took our car in for regular service and got the car back with long crack on windshield. The will not take responsibility for the crack and wants us to pay for half. What the heck. Don’t take your car t More

by Nk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept manager
May 22, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for this inconvenience you've experienced after servicing your vehicle with us. I would like an opportunity to fix this and earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine, General Manager

May 20, 2024

Great shopping experience. My rep is knowledgeable, considerate and helpful. He is working different options to meet my needs. More

by ellenatla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian / Ben
May 22, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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