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Mercedes-Benz of Houston Greenway
Houston, TX
1,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,122 reviews
June 01, 2024
They have excellent sales person. Everyone is pleasant and welcoming. I think they can improve on car service maintenance package. Also they need to provide free car wash to their cu Everyone is pleasant and welcoming. I think they can improve on car service maintenance package. Also they need to provide free car wash to their customers. More
by ppragnesh.jp
Employees Worked With
Stephanie Olivares
Helpful May 31, 2024
Excellent servive experience. Glad I own a Mecerdes from Greenway Plaza Mercedes. Will recommend to all my friends and family. Glad I own a Mecerdes from Greenway Plaza Mercedes. Will recommend to all my friends and family. More
by keenan carstens
Employees Worked With
Jairo Perez
May 30, 2024
I purchased a used GLE 300d from another dealership but have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they h have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they have become a rare bird. Chris Palumbo is a great service advisor and has always taken care of every request I've had, no matter how ridiculously OCD it is. The service is thorough, timely and cost effective and I recommend both the dealership and Chris to anyone that needs MB service. More
by lwilson
Employees Worked With
Chris Palumbo
May 29, 2024
Excellent communication from the service department. Jerry Jow was my service rep and was very professional. I will always come back to this dealership Jerry Jow was my service rep and was very professional. I will always come back to this dealership More
by george santos
Employees Worked With
Jerry Jow
May 27, 2024
Purchase went okay, I get a couple of follow up emails, all good, then I get a 6:00 AM text asking my opinion of the dealership waking us both. I’m irate and write an email to my salesman demanding an exp all good, then I get a 6:00 AM text asking my opinion of the dealership waking us both. I’m irate and write an email to my salesman demanding an explanation and an apology. No response. At the end of the day I send it again and copy two more people. Still no response. The next morning I get ANOTHER 6:00 AM wake up text. Obviously, a bit of insincerity about how much they care about me or my purchase. More
by Alan
Employees Worked With
Manny, James
May 22, 2024
Derrick King was very knowledgeable about selling cars. He went above and beyond to get me in the right car. Everyone was great no complaints at all. He went above and beyond to get me in the right car. Everyone was great no complaints at all. More
by greenbutterfly1982
Employees Worked With
Derrick King, The Finance guy can't remember his name
May 22, 2024
This team was so good I did not plan to buy a car that day, was convinced to do so and they provided me with all necessary assistance and even services that I thought I will pay for. My sales guy was cari day, was convinced to do so and they provided me with all necessary assistance and even services that I thought I will pay for. My sales guy was caring as well as the entire team More
by Akay
Employees Worked With
Cecilio Coreas
