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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
619 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 619 reviews

June 01, 2024

No stress involved. It was the most comfortable and seemless experience I've ever been at a car dealer. Everyone was so kind and helpful. Specially Victor was very kn More

by NAMJOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great experience. Kept informed the entire time. Emari was very professional and kept me informed the entire time. More

by EATKINS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E’mari was super helpful! Very professional.
May 29, 2024

Bought a class B camper sprinter from another state and Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made More

by SILVERPUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Scott B has a rare blend of great competence and tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his excepti More

by REMIHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Unprofessional , unfair and careless. They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are c More

by JOANNECALANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 27, 2024

Didn’t have to wait. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. More

by Judy25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

The service is great what ever you need they are all helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts More

by aponteherminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Scott was very professional and answered all my questions. Staff are all pleasant and attentive. More

by RUIZE0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I recently had the pleasure of purchasing a vehicle at Mercedes Benz in Harriman, NY, and the experience was nothing short of exceptional, thanks to Eric Makofsky. From the moment I walked in, Eric's prof More

by SHANI.AMBAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Dealership was very clean. The service manager was very informative and courteous. Thanks for the car wash and your service. More

by HENRYOWEN107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
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