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Mercedes-Benz of San Antonio

San Antonio, TX

4.5
263 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 263 reviews

May 31, 2024

This was a wonderful buying experience. The straight forward price negotiation was great. Our salesman's, Augustin, customer service exceeded my expectation. More

by romeowjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Agustin Romagnoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Romeo, for writing this review and letting us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We at Mercedes-Benz of San Antonio are glad to have you as a customer. Chris Martinez General Manager

May 31, 2024

Devin Ramirez is the most phenomenal service representative I have had in all my years of dealing with the numerous cars I have purchased from Mercedes. His customer service skills are unparalle More

by LOUIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Ramirez
May 31, 2024 -

Mercedes-Benz of San Antonio responded

Thanks, Louis, for sharing about your experience with Devin here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

May 31, 2024

Excellent service. Javier did a great work taking the car in and keeping me posted and updating me with status. Eric did a great job fixing the issue. Keep up the good More

by YAMEN006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez, Eric Peterson
May 31, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Javier and Eric, and we look forward to working with you again. Chris Martinez General Manager

May 30, 2024

We had a great experience with Mercedes dealership. Our sales associate Mark and manager Russell were very helpful, knowledgeable and went above and beyond to ensure we got the perfect vehicle for my n More

by Maryna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Frier
May 30, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Maryna, please do not hesitate to let us know. We are always happy to help! Chris Martinez General Manager

May 30, 2024

Great customer service, I would highly recommend Mark and this dealer. They help me get straight to the point. Unlike other dealers, I didn't have to spend whole day to buy a car More

by Loc Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Martinez General Manager

May 30, 2024

Paco is the best. He’s always very kind and professional. He explains the service(s) needed along with providing options. He always goes the extra mile to make sure I’ More

by CTAVIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco
May 30, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

May 30, 2024

Convince and professionalism! Very outstanding! My expectations were met and then some. I’m happy that the people put in a good effort and genuinely care about all aspects! More

by thatguyfromtheply
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
May 30, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Martinez General Manager

May 30, 2024

Alexis was kind and patient. Answered every question we had about the vehicle and explained all the extras the vehicle had. She never showed any frustration at all the question o More

by marialperales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Briseno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your wonderful review! We are thrilled that Alexis had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

May 29, 2024

The dealership had many vehicles to choose from and all of the staff members we extremely friendly and helpful. More

by BDose
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of San Antonio responded

We are so glad that Ricky had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Martinez General Manager

May 29, 2024

Todd was a delight to work with and he really made the process easy and enjoyable. More

by SSWANSON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin was very helpful with the Concierge process.
May 29, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that Todd was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

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