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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,217 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,217 reviews

May 29, 2024

Ash Mofrad. ..very professional and great to work with and made the overall process smooth and easy. I will recommend him to my friends if they are considering Ho More

by gutierramirez4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
May 29, 2024

Susanna was the most easy and friendly salesperson I've ever dealt with at a dealership. She saved me a lot of time because she was honest and there were no games or surprises when it came time to buy. I h More

by ngm_83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

I received great service from the staff at Norm Reeves Honda. They took very good care of me and answered all my questions. They kept me well informed of the status of my car. More

by Joey.Ramirez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
May 28, 2024

Michael Vasquez is incredibly helpful and is always honest with what repairs are needed for our vehicles. This is why we always come to this location for our service needs. More

by quezadaje
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
May 28, 2024

Fast and friendly service to get my vehicle done. Highly recommend thank you again for the maintenance More

by poofbegone562
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted to hear you had a positive experience with our service. Your recommendation means the world to us. Looking forward to serving you again in the future!

May 28, 2024

Un excelente. servicio muy amables con los clientes quede encantado gracias a Ramiro montes Yuen me atendio More

by Djmario66@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro montes
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias por tu amable reseña! Nos alegra saber que quedaste encantado con nuestro servicio y la atención de Ramiro Montes y Yuen. Esperamos verte de nuevo pronto en nuestra concesionaria. ¡Saludos cordiales!

May 28, 2024

Horrible service tech and management. I will never bring my car back here again. This dealership used an old washer from last oil change which resulted in an oil leak. More

by Nicole Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that you had a disappointing experience. To discuss this matter please reach out to us when it is convenient so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 28, 2024

It was good Service . I am not good at spelling and don’t like to have to do a review so I think the bad part of this is that you sent me a Survey and I did it and now thi More

by dec0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Leo 5 stars
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. We appreciate your input and apologize for any inconvenience caused by the multiple survey requests. Your satisfaction is our priority, and we'll ensure your feedback is noted for improvement. We're glad to hear you had a positive service experience.

May 28, 2024

Everyone is always so welcoming and friendly. Will highly recommend to my family and friends More

by Xoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you and your loved ones in the future!

May 28, 2024

Miguel provided Great customer service and very accommodating and helpful. I left satisfied with my experience More

by ivonees123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Miguel provided you with excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future.

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