Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,356 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
Contact Dealership
View Awards

4710 NW 39th St

Oklahoma City, OK

73122

Directions

By Type

Showing 1,356 reviews

June 11, 2024

all of the techs and service advisors, especially richard, rocky, and josh were amazing to talk and deal with. More

by matthew g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Oklahoma City Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. Richard, Rocky, and Josh will be delighted to know they made such a positive impact. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Helpful
June 11, 2024

I have been reluctant in providing feedback because I really like the guys in my VW service department. However, my last experience with them was less than stellar. I had to wait 10 days for my car to be More

by mtycol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
June 07, 2024

Scheduling was very easy, service communication was efficient and clear. Estimation of repair service time was good and the car was returned on time. More

by MPOLLOCK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Oklahoma City Volkswagen responded

Thank you for your great review! We're pleased to hear that scheduling was easy and our service communication was efficient and clear. It's wonderful to know that the estimation of repair service time was accurate and your car was returned on time. We appreciate your support and look forward to serving you again at Oklahoma City Volkswagen Service! Servicing You and Nothing Else! Your local team at OKCVW

Helpful
June 06, 2024

Service was fast and the staff was very friendly, especially the tech I dealt with. More

by duden21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Oklahoma City Volkswagen responded

Thank you for the fantastic review! We're delighted to hear that you experienced fast service and found our staff, incredibly the tech you dealt with, very friendly. At Oklahoma City Volkswagen, we strive to provide efficient and friendly service to all our customers. If you need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Servicing You and Nothing Else! Your Volkswagen Service Team

Helpful
June 06, 2024

Check engine light came on twice after service regarding fuel fumes, had fuel filter replaced and fuel item put in tank, air filter not screwed on made rattling nose. Returned twice still not fixed. More

by annavogel27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manual
Report | Print
Helpful
June 06, 2024

Their services was very professional they explained everything very clearly and the service rep responded to every questions More

by jaylau003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Oklahoma City Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that you found our services very professional and that everything was explained clearly. Our service reps at Oklahoma City Volkswagen take pride in responding to all questions thoroughly. If you need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Oklahoma City Volkswagen Service! Servicing You and Nothing Else! Your team at OKCVW.com

Helpful
June 05, 2024

They kept me informed and made my repairs very easy. They're always on top of things. More

by ROCKYMOUNTAIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with our service department at OKC VW. We're thrilled to hear that our team kept you informed and made your repairs easy. We prioritize being on top of things and ensuring a smooth process for our customers, and we greatly appreciate your feedback. We look forward to serving you again in the future! Servicing You and Nothing Else! OKC VW Service Department

Helpful
June 01, 2024

Nothing to improve- professional and personable all in one. Considerate of my needs for time. More

by nansol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Oklahoma City Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to know that you found our service both professional and personable, and that we were able to accommodate your time needs. If there's anything else we can do for you in the future, please let us know. Thanks for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Helpful
May 29, 2024

My overall experience was very unpleasant, as well as unsatisfactory...too many problems with dealership More

by tnpsyasn
Recommend Dealer
No
Employees Worked With
Chris Maritt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Dusang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide your feedback. Our OKC VW team is sorry to hear about your unpleasant and unsatisfactory experience with our dealership. We strive to provide the best service possible. We apologize for the delay in your new Atlas Cross sport delivery caused by the transport company's rescheduling. Unfortunately, this was out of the dealership's control, but we understand how frustrating it must have been for you. Thank you for your patience and understanding. Servicing You and Nothing Else! Oklahoma City Volkswagen

Helpful
May 28, 2024

The experience was very professional. I would very much recommend it to anyone who needs a car More

by lawyermarcopalumbo
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Oklahoma City Volkswagen responded

Thank you so much for your positive feedback! We're thrilled you had a professional experience with your local Volkswagen dealership at OKCVW. Your recommendation is important to us, and we're glad we could assist you with your needs. Please don't hesitate to reach out if you need further assistance. Safe driving! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Helpful
1
2
...
136