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Otto Cadillac
Albany, NY
1,709 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,709 reviews
May 31, 2024
Good people to work with. Got tremendous deal on my XT5. Excellent service. Friendly people Got tremendous deal on my XT5. Excellent service. Friendly people More
by na13
Verified Customer
Helpful May 31, 2024
The entire team gave me a great experience when buying my new car. It was fast and easy. new car. It was fast and easy. More
by CZ25
May 31, 2024
OTTO IS THE BEST! !! They fixed my problem fast and affordable and didn't sell me service I didn't need because originally I thought it was something else! Will definit !! They fixed my problem fast and affordable and didn't sell me service I didn't need because originally I thought it was something else! Will definitely return for any and all service! THANK YOU OTTO CADILLAC!!!! More
by Dadillac
Employees Worked With
May 30, 2024
I have been with Otto for over 10 years. The service is the best I’ve ever had and I have had several new automobiles. On time, polite, most efficient. The best ever service department. The service is the best I’ve ever had and I have had several new automobiles. On time, polite, most efficient. The best ever service department. More
by mjegolfman2
May 30, 2024
I had a very good experience with the team. My expectations were met without any complications. I appreciate their professionalism. The overall experience was very good thank you. My expectations were met without any complications. I appreciate their professionalism. The overall experience was very good thank you. More
by walterphillips
Employees Worked With
May 29, 2024
I had an electrical problem and they did excellent job on the repair. The people were very courteous and respectful, and I enjoyed the experience. the repair. The people were very courteous and respectful, and I enjoyed the experience. More
by walterphillips
Employees Worked With
May 29, 2024
Always the best service , and bill is always great to work with when ever there is an issue !! work with when ever there is an issue !! More
by mjm42578
May 28, 2024
she was excellent and very impressive so efficient professional what else you want me to say let me go professional what else you want me to say let me go More
by mgy0
May 28, 2024
Great customer experience from the entire team. ... this is my second Cadillac and prefer a dedicated Cadillac dealership. ... this is my second Cadillac and prefer a dedicated Cadillac dealership. More
by jeff.strychalski
May 28, 2024
After communicating with and/or visiting several dealerships in the area, I was more than pleased with the customer service, knowledge, and professionalism at Otto Cadillac. Communication was prompt dealerships in the area, I was more than pleased with the customer service, knowledge, and professionalism at Otto Cadillac. Communication was prompt and considerate, but never pushy or overwhelming. While working through the numbers for the vehicle I purchased, the team was patient and answered my questions. I highly recommend Otto Cadillac and am relieved that I reached out to them before finalizing a deal elsewhere. More
by thetomlins71
