Ourisman Chevrolet of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had a major issue with Ourisman Mazda Rockville. Nana at Ourisman Mazda Rockville treated my family and myself very disrespectfully. I asked for a military discount of only $500, Nana wouldn’t do it Nana at Ourisman Mazda Rockville treated my family and myself very disrespectfully. I asked for a military discount of only $500, Nana wouldn’t do it and expected that since I drove from Delaware I wouldn’t leave without the car. Boy was he wrong! After leaving a review about my experience on the right and wrong Ourisman page, the General Manager at Ourisman Chevrolet contacted me back apologizing for Ourisman Mazda and gave me his contact information. I reached out to him asking if he had any of the car I was looking for in stock. He immediately responded back, was kind, corrected the issues I had at Ourisman Mazda and connected me with Mr. Wellington who was also very kind and understanding. The finance guy here was much better. If you really don’t want any add on’s just tell Mr. Jones but remember he is a sales person so it is his job to get people to add products on. I am very impressed with the turnaround I had at Ourisman Chevrolet. The only good thing at Ourisman Mazda was Suki, the GM should hire him at Ourisman Chevrolet because he was really the only one at Ourisman Mazda who showed me respect from the beginning. Thank you Ourisman Chevrolet, I will be buying a Denali soon and would definitely come back here to purchase. More
Stood transaction. Lucy was the front salesperson that did all the information work, show the car, came along during a test drive, etc. Excellent employee. Reggie set u Lucy was the front salesperson that did all the information work, show the car, came along during a test drive, etc. Excellent employee. Reggie set up with GM the special discount we were eligible for and add information about the new title and plates. Ximena was super efficient with the final paperwork, and Omar Ramos set the price quote and general contact, which was all done through email by our request to him. In a nutshell, awesome people, transaction to our likes. More
What a wonderful experience. I am from Missouri visiting here in the DC area and had some engine trouble on the way here. Dropped the car off to be serviced and they worked on th I am from Missouri visiting here in the DC area and had some engine trouble on the way here. Dropped the car off to be serviced and they worked on the issue expediently. The service department personnel were extremely kind to work with and I received many updates from them with the progress of the vehicle. I give them a 5 star rating and highly recommend this dealership!!! More