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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

4.7
257 Reviews
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124 North Point Blvd

Baltimore, MD

21224

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Showing 257 reviews

May 25, 2024

I was very satisfied with my visit. I was pleased with the time it took to complete the service. More

by Nancilorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rony Lopez
May 27, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your experience! We're delighted to hear that you were satisfied with your visit and that our service was completed efficiently. We strive to provide excellent service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

May 21, 2024

Kathy McKinney gave us the best car buying experience we have ever had. She was knowledgeable about the car we were buying and worked with us every step of the way to get the best deal possible. I recomme More

by Greg Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar Naeem
May 24, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your experience with Kathy McKinney and Umar Naeem at our dealership. We're thrilled to hear that Kathy's expertise and dedication made your car buying experience the best you've ever had. We take great pride in providing exceptional service to our customers, and it's wonderful to know that Kathy's 40 years of experience truly shine through in her work. We're also delighted to hear that Umar Naeem from our finance department provided you with patient and thorough assistance, ensuring that you were comfortable with the loan terms. Customer satisfaction is our top priority, and we're glad Umar was able to make the financing process smooth and transparent for you. Thank you once again for choosing our dealership, and please don't hesitate to reach out if you need any further assistance in the future. We appreciate your recommendation and look forward to serving you again.

May 16, 2024

Between our daughters and ourselves this is like the 7th or 8th car we have purchased through Kathy at this dealership. Amazing service. She always finds what we need. More

by thepennewills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We're delighted to hear about your positive experiences with Kathy at our dealership! Thank you for your continued trust and loyalty in choosing us for your car purchases. Providing excellent service and finding the perfect vehicle for our customers is always our top priority. We look forward to serving you and your family for many more years to come

May 11, 2024

Kathy and Howie were great! ! Was able to do everything over the phone with ease. They took care of everything and we are very happy with our 2022 Ram 2500 when it came out. Real More

by Hewittk35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We're thrilled to hear that Kathy and Howie provided you with exceptional service and made your experience seamless. It's fantastic to know that you're enjoying your 2022 Ram 2500 and that our team went above and beyond to ensure your satisfaction. If you ever need anything else, don't hesitate to reach out. We appreciate your support and look forward to serving you and your family again in the future!

May 04, 2024

Our sales person, Kathy McKinney was awesome to deal with. Efficient and diligent. The sales manager Umar worked hard to get us the best deal. We are returning customers and will return again. Highly r More

by beetlegirlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar
May 06, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We're thrilled to hear that Kathy McKinney and Umar provided you with a top-notch experience. We truly appreciate your loyalty as returning customers and look forward to serving you again in the future. Your recommendation means a lot to us!

April 27, 2024

I appreciate the professionalism, friendliness, and expertise of the sales team as well as the finance specialist. Keep up the good work! More

by lp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ermias Kassaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Pence
Apr 29, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We're delighted to hear that our sales team and finance specialist left such a positive impression on you. We strive to provide exceptional service to all our customers, and it's wonderful to know that we succeeded in meeting your expectations. We truly appreciate your support and look forward to serving you again in the future. Thanks for choosing us!

April 26, 2024

Quick and easy to work with. Always responsive. Communicate well, too! Always a pleasure working with this dealership. More

by Monet Lyell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, another gentlemen who’s name I do not remember (first time working with him)
Apr 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad to hear about your visit with us! Thank you for taking the time to share. We will be sure to pass the kind words to Devon! We look forward to assisting you in the future.

April 26, 2024

They were wonderful great communication about what was wrong and how they were going to fix it. Would definitely use them again and recommend them as well. More

by Smm0498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad to hear about your visit with us! Thank you for taking the time to share. We look forward to assisting you in the future!

April 25, 2024

She’s a very humble person, she helps me find the right vehicle for me. If you are someone who’s not sure what you want. Feel free to concern with her. Thank you Ms. Kathy, you’re the best! More

by umbreen Saleem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the kind words! Kathy is a valued asset to our team at Ourisman and will be sure to pass your kind words onto her. Congratulations on finding the best vehicle for you and happy miles ahead!

April 20, 2024

Mrs. Kathy was very friendly and professional. She made this process easy and really went to bat for me to put me in the vehicle that I desired. Ashlyn was very helpful and entrousive in sealing my deal. T More

by Lekita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Lekita, thank you so much for your 5-star review! We're delighted to hear about your positive experience working with Kathy at Ourisman CDJR of Baltimore. Glad she worked hard to get you a great deal on your desired vehicle. We'll be sure to pass your kind words on to her and Ashlyn. Thanks, too, for your feedback on our welcoming atmosphere. If you or your new vehicle needs anything, we're here anytime. Congratulations on your purchase and drive safe! :)

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