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Owens Murphy Volkswagen

Little Rock, AR

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16 Reviews

25 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 16 reviews

May 21, 2024

Experience was a breeze, very polite and fast team. Ian was very professional and our test drive was enjoyable. Nice work by Brandon working me a good numbers! More

by Thongphoune Sitthivong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Bing, Brandon McGowan
November 10, 2022

Had vw car in for service, they took forever couldn't find the problem. Kept calling and leaving messages. No return call from Brandon. Had to escalate to Matt. No updates. Finally had to call gener More

by VWCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
September 02, 2022

These people are crooks. My daughter had a problem with her car that was under warranty and they were trying to charge her 750 dollars. I had to get on the phone with Matt an More

by white4050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon and Matt
Sep 02, 2022 -

white4050 responded

Would not recommend them to anyone.

May 25, 2022

Kareem was very helpful in buying my 2nd VW excellent experience and would definitely recommend this dealership More

by CAREY WOOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem
March 05, 2022

Great service. Clean area, polite people, professional service techs. Always treated with a hello when I arrive. More

by Jcourvil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
February 13, 2022

Our salesman Trey was excellent. He handled himself professionally. The sales manager also visited with us as we waited for the car to be detailed. Overall a great experience. The finance department wa More

by Dcole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
January 23, 2022

We've bought severals cars over the past few years from here, and they have always gone over and beyond to help me. Susan always follows-up immediately and throughout the year if i have questions. I highly More

by Nash1455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, Kareem and Ramin
October 28, 2021

Horrible Service Department. Took my brand new 2020 MK7.5 GTI SE to Owens to get a noise and steering input issue looked at under warranty. Got a call back that it was a bad wheel bearing (on a brand new car More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
October 18, 2021

Went to buy a new Jaguar we found online Model XF, Stock # MCY90170 , VIN # SAJBG4FX4MCY90170, advertised for 53905.00... no where on the advertising price does it say anything about ADDED ADDITIONAL COST. More

by mdbrown501
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Arnold
August 15, 2021

Very smooth from beginning to end. Cars.com found a had to locate VW GLI. None in Kansas City area. Cars.com hooked us up with our dealer then a flight to Little Rock, a quick Uber ride to motel across fro More

by Black Llama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mooney
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