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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
4.7
1,795 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,796 reviews

June 13, 2024

Great service department. They are professional and keep you advised on any issue. I have felt with them off and on for over 20 years and never had a pr Oblem More

by ColonelRHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
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Helpful
June 11, 2024

Professional, courtesy and timely. I was given link to follow the progress of my services. More

by bridgettcarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
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Helpful
June 10, 2024

Shelton Mabon, Service Advisor at Principle Toyota is number one in showing how much he cares by following up after your certified vehicle inspections are performed. Outstanding work performed by Jonatha More

by wandalabarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Farmer- 5 stars, Shelton Maben
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June 03, 2024

Personnel were attentive and courteous. The work was performed within the time estimate and they brought the keys and the car to us. More

by Dmdunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
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Jun 05, 2024 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 31, 2024

I was satisfied with the service I received at Principal Toyota. The representative was knowledgeable and courteous. More

by dryans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 31, 2024

Shelton Maben has helped me on several occasions with my Highlander. He is very helpful to me and his customer service skills are excellent. He is my go-to person when it comes to service because he’s very More

by valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

Shelton in service department is great. He is very friendly and getting my car maintenance done was effortless. More

by Sheila Varner Dorman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 30, 2024 -

Principle Toyota in Memphis responded

Hi Sheila, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We hope you have a great day!

Helpful
May 29, 2024

Principle Toyota in Memphis always does a great job. Plus free coffee, water, and popcorn while you wait. More

by cliffbhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

The service department, specifically Roger Parker, is outstanding and why I continue to take my vehicles there. More

by glennperdue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
May 31, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 27, 2024

Thanks to the service advisor Shelton Maben timing service and advice about car was great More

by rhondapoole1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
May 28, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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