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Regal Kia Lakeland
Lakeland, FL
4,362 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,362 reviews
June 12, 2024
We have a new Kia Telluride from Regal Kia and have been very satisfied with both their service and their personnel. They were knowledgeable and professional in their dealings with us and we are enjoying o very satisfied with both their service and their personnel. They were knowledgeable and professional in their dealings with us and we are enjoying our new car very much. More
by finallyretired
Verified CustomerEmployees Worked With
Other Employees :
The finance man we dealt with was Mr. Wodecki. He is not on this list.
Helpful June 11, 2024
Kelsey always give great customer care I think she deserves a bonus,as she is an asset to regal deserves a bonus,as she is an asset to regal More
by LTLsiseH3300
Employees Worked With
June 10, 2024
Regal has treated me well. I have 2024 Teluride my wife drives and I purchased a 2024 Silverado. Service from Misty has been fantastic! I have 2024 Teluride my wife drives and I purchased a 2024 Silverado. Service from Misty has been fantastic! More
by jay310
Employees Worked With
June 09, 2024
Dealership was clean. Staff was knowledgeable and very dedicated in helping and financial options. Explained alot Staff was knowledgeable and very dedicated in helping and financial options. Explained alot More
by Alruiz99
Employees Worked With
June 09, 2024
I like going to this dealership because I know I'll get great service with Jonathan Benitez. He is very attentive and great at taking care of my needs in a timely manner. He has a great personality and is great service with Jonathan Benitez. He is very attentive and great at taking care of my needs in a timely manner. He has a great personality and is very professional. Jonathan is the best! More
by missy1081
Employees Worked With
June 09, 2024
We have dealt with this dealership for a few years now and we have been very satisfied with our experiences and service from all aspects of the dealership. and we have been very satisfied with our experiences and service from all aspects of the dealership. More
by rodsrox
Employees Worked With
June 09, 2024
The team provides great service. They keep me as the customer informed about my vehicle. They keep me as the customer informed about my vehicle. More
by cal2042
June 09, 2024
I made my appointment online and had to wait for recall supplies but as soon as they had what they needed I was given an appointment and the work was done fast and efficiently. supplies but as soon as they had what they needed I was given an appointment and the work was done fast and efficiently. More
by JMARICHAL
June 08, 2024
Twice now calling us when car not ready and having no ideal what’s going on. Car not ready yet. ideal what’s going on. Car not ready yet. More
by PAPAORR
Employees Worked With
June 08, 2024
To be honest, it's not been a good experience for me. Always trying to up the sales for no reason and not do what they say. Waiting 2 days for an oil change and tires is rediculous when you were told on Always trying to up the sales for no reason and not do what they say. Waiting 2 days for an oil change and tires is rediculous when you were told on the phone that they had the tires and accepted an appt for the first day. It's horrible. I would not recommend the place to anyone. More
by sarakayd86
Employees Worked With
