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Sand Mountain Toyota

Albertville, AL

4.9
515 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 515 reviews

May 31, 2024

I always take my Toyotas to Sand Mountain Toyota for service. They do a great job and treat you right. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hood
May 22, 2024

The service department at this dealership is the best I’ve had the pleasure of dealing with in my driving career More

by rivet-clams.0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
May 22, 2024 -

Sand Mountain Toyota responded

Thank you so much for your kind words and business. We appreciate the 5 Star Review!

May 22, 2024

Excellent service, friendly and knowledgeable staff, enjoy working with Matt. Always a pleasure to visit. More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
May 22, 2024 -

Sand Mountain Toyota responded

Thank you so much for your kind words and business. We appreciate the 5 Star Review!

May 22, 2024

Good dealership to have car serviced at friendly nice people honest people reasonable prices also More

by sandrafleckenstein3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 22, 2024 -

Sand Mountain Toyota responded

Thank you so much for your review. We appreciate your kind words and business!!!

May 20, 2024

Service is always fast and easy with Sand Mountain Toyota. Trent Presley does an excellent job managing the service to my car and is always professional and helpful. More

by Billa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Presley
May 21, 2024 -

Sand Mountain Toyota responded

Thank you so much for your review! Thank you so much for the kind words and business!!

May 14, 2024

Excellent service… very convenient and courteous…. .they are knowledgeable about all Toyota… would recommend to friends… More

by Jimmy.wilbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie
May 14, 2024 -

Sand Mountain Toyota responded

Thank you so much for the kind words and recommendation. We appreciate your business!

May 14, 2024

Best Customer service and clean facility. Service department is always fast and efficient.. i never dread having to take my vehicle in for service, More

by Brandy pruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 14, 2024 -

Sand Mountain Toyota responded

Thank you so much for taking the time to rate and review us. We appreciate your kind words and business!

May 13, 2024

Lack of communication and the advisor hardly said a word to me and never mentioned a promise time. Lack of updates I had to call at 3 to check on my car to find out it’s done and ready. More

by maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
May 14, 2024 -

Sand Mountain Toyota responded

Thank you for your feedback and we do apologize for the lack of communication. Please reach out to us at 256-878-0789.

May 06, 2024

Always treated me very good ! ! Went out of their way to please me ! Tim Simmons is a great salesman !! More

by stephengarrison56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Simmons !!
May 06, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words about Tim.

May 03, 2024

They are very helpful and dependable. They are not pushy and very willing to answer questions. More

by Hoggerjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 06, 2024 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us! We appreciate your kind words and business.

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