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Seattle Jeep

Seattle, WA

4.6
1,068 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,068 reviews

May 27, 2024

Professional and friendly person. Noah made sure everything was done right and he followed up with me after my visit. More

by billingsleaedward3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

May 23, 2024

Oil Change was done quickly and correctly; oil catch can was also emptied. They did a great job; thanks! More

by the_feffen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Seattle Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 20, 2024

It was a great experience. No appointment and I was able to get right in. They did a free inspection and found the air filter dirty (it was, they showed me) and also the serpen More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon and Evan.
May 22, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

May 19, 2024

Imagine spending 4 hours at the dealership and being happy about it!! It was my choice to wait there. I hoped I’d be in good hands and Eliza and Sage did not disappoint. The service techs did a thorough More

by woofwinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We hope you have a great day! David Granger General Manager david@seattleautofamily.com

May 17, 2024

The employees are friendly, but the quality of service isn't great. They also try to nickle and dime you with filter replacements every visit and the uncharge is ridiculous. More

by ekirschn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

May 14, 2024

I got an appointment quickly. Noah handled things efficiently and professionally The repair was done properly More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Seattle Jeep went out of there way to make this a pleasant experience, I had went to another dealership because I didn't trust you now I'm back and so is the trust. More

by JAMES_22179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Seattle Jeep responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day! David Granger General Manager david@seattleautofamily.com

May 12, 2024

Fast and professional service! George was great and got everything handled for me quick and efficient, and let me know what's going to be due for next service, which is super helpf More

by koolteskip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Seattle Jeep responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! David Granger General Manager david@seattleautofamily.com

May 11, 2024

Good customer service. My transmission is shifting much better and the engine runs very well. More

by csala408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Seattle Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 09, 2024

The dealer has not provided the charging cable or the middle row headrests that were supposed to accompany the car three weeks after we bought it. Those were in the contract. The dealership did not clean More

by sv206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Kim
May 10, 2024 -

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

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