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Serra Trussville Kia
Birmingham, AL
2,327 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 14, 2024
Very good service department.
Friendly and courteous. My truck was done in no time at all!
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by kerrybender1958
Verified Customer
Verified Customer
Employees Worked With
June 13, 2024
Great customer service and explanation of what needed to
be repaired. Vehicle was ready as promised.
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by sunderwood82
Verified Customer
Verified Customer
Employees Worked With
June 13, 2024
Was sold a car with no title and didn't find out till we
went to register it. Took 3 weeks and a bunch of harassment to get it fixed. Also took the same to get an issue with the car fixed. No one seemed to
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by ddial
Verified Customer
Verified Customer
Dealership Inventory (197 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Shuttle Service
- Television
- Free Loaner Cars
- Home Delivery
- Computer Work Stations
- Vending Machines
- Virtual Appointments
- Online Service Appointment Scheduling
- Senior Discount Services
- Early Drop-Off
- Late Pick-Up
- Military Discounts on Service
- Customer Loyalty Program
