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Shields Auto Center
Rantoul, IL
785 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 785 reviews
May 28, 2024
Service was great as always. Truck was finished early and ready to pick up as promised. Truck was finished early and ready to pick up as promised. More
by glasaar
Verified Customer
Helpful May 28, 2024
Got me within a few days of me calling and had my issues fixed and called when it was done fixed and called when it was done More
by jasonam762
Employees Worked With
May 25, 2024
check in was quick and precise. Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great exper Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great experience. More
by c.hays
Employees Worked With
May 19, 2024
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by Diana
Employees Worked With
May 18, 2024
Was great! Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. More
by arnoldbecky79
May 15, 2024
Always have a great experience at Shields. I highly recommend both sales and service departments. I highly recommend both sales and service departments. More
by lmarlow53
May 13, 2024
Kyle was very helpful and informative about my car and also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the p also about the sales process as it progressed! Craig and Teresa were also very friendly and helpful, and the team worked great together to make the purchase seamless. I would highly recommend this team to everyone! More
by tamdem1991
May 07, 2024
This was truly a wonderful sale of a great Ford Edge, This made my wife very happy, thank you. This made my wife very happy, thank you. More
by richard.castle
May 05, 2024
I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More
by justicedavidjustice
May 05, 2024
Timely, friendly, area clean and attractive Answered questions with knowledge. Car good to go with no delay questions with knowledge. Car good to go with no delay More
by Idaho1969
