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Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
1,682 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram
Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,682 reviews
May 28, 2024
Great dealership great people up front and honest fast and easy transaction with no xx that's the way it should be great job and easy transaction with no xx that's the way it should be great job More
by millerchris13
Verified Customer
Helpful May 28, 2024
My experience was very pleasant. Everyone was very professional and kind. I’m pleased with new jeep Everyone was very professional and kind. I’m pleased with new jeep More
by nikki_johnson08
May 28, 2024
She had been proactive in identifying delays and keeping us approached during the long time it took for the repairs us approached during the long time it took for the repairs More
by tej
Employees Worked With
May 28, 2024
Great sales experience working with Quinn and Troy! Craig was great in assisting with getting a few blemishes fixed! Love the new Jeep Grand Cherokee! Finance department could of been more forthcoming Craig was great in assisting with getting a few blemishes fixed! Love the new Jeep Grand Cherokee! Finance department could of been more forthcoming - added more than $6500 in additional coverages without going over it. More
by jkjosa
May 27, 2024
Salesman was great and no issues. Finance was not so great. It marred the whole experience. . He said one thing but did another and I didn’t catch it in time. Now it’s too late and Finance was not so great. It marred the whole experience. . He said one thing but did another and I didn’t catch it in time. Now it’s too late and I’m sure he would never admit it if he were asked.and to top it off I called the service department on a Monday within a week of my purchase needing to speak to someone about my new vehicle and check engine light as I was out of town and told they would walk over to speak with the service dept to let them know asap and call me then nothing happens. Two days later when I called to speak with finance about the issue.on financing the service department decides to call me back. I did speak with finance and was told a different story with different numbers that I was never told. The story changed and of course no one will take ownership on it. I will not recommend this dealership and is why the low score. More
by deb88keys
Employees Worked With
Charles was excellent salesman.
May 27, 2024
Very happy with new 300 and all support by team look forward to future visit to service dept forward to future visit to service dept More
by Gary K
May 26, 2024
The salesman, Cam, was great, we worked with him both times we purchased our cars! He followed exactly what we said we wanted, worked a deal with his manager which we could live with. We told him if it w times we purchased our cars! He followed exactly what we said we wanted, worked a deal with his manager which we could live with. We told him if it wasn't doable, we would look at other cars. He assured us his manager had signed off on it and we were good to go. We went to finance and the slimy, smarmy guy there gave us a monthly payment almost $100 more than we had agreed on with an extra extended term payment. Then he gave us some stupid song and dance about how the sales people couldn't really make deals, only finance and he would see what he could do. We ended up paying around $20 more a month for half the extra extended time period. Overall the finance department screwed us on this deal. However, I think it was just this smarmy stereotypical used car salesman (the finance guy) looking to make more money, which unfortunately for us he did. The car has issues. The first car we bought was great and the finance guy was great, which is why we returned and why I'm giving 3 stars. I'd recommend going to Shottenkirk Prosper with a _heavy_ grain of salt! More
by Chelle
May 26, 2024
Ryan, my service advisor was great! Took care of the truck and me from start to finish. You can drop off your car with confidence that it’ll be taken great care of :) ask for him! Took care of the truck and me from start to finish. You can drop off your car with confidence that it’ll be taken great care of :) ask for him! More
by hvpham57
Employees Worked With
Ryan, Service Advisor
May 26, 2024
Good experience for the most part. Did have to change the sale price with the finance guy because he didn’t have the correct price from the salesman. Did have to change the sale price with the finance guy because he didn’t have the correct price from the salesman. More
by m19callender
Employees Worked With
