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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,056 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,056 reviews
May 31, 2024
Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated that it was not. He said they reset the alarm system. The alarm was triggered by the side viewing sensors as I squeeze between a car and a school bus to get into a parking area. When I had cleared the school bus, the alarm continued and then ran for roughly an hour while I brought the car into Smith. Thank you for the fast service. More
by JIM.KISTLER
Verified Customer
Helpful May 28, 2024
From drop off to pickup, the service team was professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even tr professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even try. So happy to have my car back and my issue clearly in the rear view mirror. I highly recommend this dealer for your service needs. They've handily earned my business. More
by Rob_W
Employees Worked With
May 27, 2024
Best dealership I have ever experienced in over 50 years of owning automobiles. From sales to service, they go above and beyond what I would expect. of owning automobiles. From sales to service, they go above and beyond what I would expect. More
by EVETSBLUE
Employees Worked With
Other Employees :
Randy Wheeler in sales and all the other salesman who answered my questions when Randy is not available.
May 25, 2024
Great service Everything picks first time. Fair pricing gas service. Definitely will be back again for service Fair pricing gas service. Definitely will be back again for service More
by ANDREW.DANGELI
Employees Worked With
May 25, 2024
Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptionally helpful. More
by STACK.D
May 25, 2024
They could not have been nicer and made the service visit wonderful with a complimentary wash and vac of my pretty dirty ride. wonderful with a complimentary wash and vac of my pretty dirty ride. More
by AC6
May 25, 2024
Good service great staff very knowledgeable very clean facilities would recommend to everyone I know facilities would recommend to everyone I know More
by DARVIN.GARCIA
Employees Worked With
May 24, 2024
They make a point to always keep you informed about status. High quality work, have never had to bring a car back for rework. Nice people too status. High quality work, have never had to bring a car back for rework. Nice people too More
by JOHN.MANNING3
Employees Worked With
May 23, 2024
Craig T was so kind and friendly. He explained everything in detail regarding my service details and ordering a spare key . He explained everything in detail regarding my service details and ordering a spare key . More
by TMALINS
May 22, 2024
No one in service addressed me when I arrived. The first guy ignored me completely and continued a personal conversation about his hot water heater. I feel that I was overcharged for what was done The first guy ignored me completely and continued a personal conversation about his hot water heater. I feel that I was overcharged for what was done and also quoted a price for additional work at an outrageous amount for spark plugs. More
by jenahorton
Employees Worked With
