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Smithtown Volkswagen
St James, NY
1,900 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,900 reviews
June 01, 2024
Salesman Jacob provided me with top notch service, every of the way, from when I first walked in the door to when I drove away in my new car. Business manager Mike also provided me with great service. This of the way, from when I first walked in the door to when I drove away in my new car. Business manager Mike also provided me with great service. This dealership provides professional and pleasant service. More
by dave
Verified CustomerEmployees Worked With
Jacob, Mike Both 5 star
Helpful May 31, 2024
Promt and professional, took care of my visit in a timely manner. Manager Scott was pleasant to deal with taking care of future issues moving forward! manner. Manager Scott was pleasant to deal with taking care of future issues moving forward! More
by miley2783
Employees Worked With
Don’t no her name
May 31, 2024
The salesman was very knowledgeable and very helpful. Everything was done professionally and very quickly. Everything was done professionally and very quickly. More
by nani123
May 28, 2024
Thank you so much for the easy, pleasant, and great experience at VW. They made a great deal with me, matched my trade in value comparatively close to other dealers, and I feel I walked out with an abo experience at VW. They made a great deal with me, matched my trade in value comparatively close to other dealers, and I feel I walked out with an above average offer for today's market on a vehicle. Time will tell, but I had a great experience for purchasing my first new car. More
by santinoscibelli
Employees Worked With
None listed -
May 28, 2024
Exemplary customer service. Noah followed through and made sure all my requests and concerns were taken care of to the fullest. Just what you would want and expect from a high q Noah followed through and made sure all my requests and concerns were taken care of to the fullest. Just what you would want and expect from a high quality service department. More
by RICKGARC1959
Employees Worked With
May 28, 2024
The staff there are extremely helpful and knowledgeable. Especially Bart Mandaro and Mike DiMaria. Both were very courteous and professional. I highly recommend this dealership! Thanks Smithtown VW! Especially Bart Mandaro and Mike DiMaria. Both were very courteous and professional. I highly recommend this dealership! Thanks Smithtown VW! More
by ANDREWRELLA
May 28, 2024
Noah is welcoming, polite and courteous. He listened carefully to my needs and explained what costs I could expect that were not covered under the 20K service. He then escorted me to the l He listened carefully to my needs and explained what costs I could expect that were not covered under the 20K service. He then escorted me to the lounge to wait for my vehicle and once it was finished, he came and got me. Wait time for the service was reasonable and Noah quickly got me on my way. Top notch! More
by fluke
Employees Worked With
May 26, 2024
Although I am there more than I would like to be, the level of service is great. Noah provides the best service. His dedication to his customers should be noted level of service is great. Noah provides the best service. His dedication to his customers should be noted More
by JESSICAKERN02
Employees Worked With
