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South Bay Hyundai
Torrance, CA
3,422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,422 reviews
June 01, 2024
My experience started out okay, I was happy about the amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost 2k back, and every time I call to find out where my money is no one in management wants to talk to me. Keep asking me to leave my name and number but no one ever calls back. So at this point I’m left to leave a negative review for this experience I’m having with management and finance managers and store managers not returning my calls and not sending me my funds that are due to me. Next step after this is bringing legal help in to get my money so then they gonna have to pay legal fees plus my money. This is ridiculous that things have to get to this point. I purchased in March of 2024 and it’s now going into June in less than 24hrs and still no phone call or check in my mailbox. More
by Palisade
Helpful May 31, 2024
Great service. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. More
by parker.evans96
Verified CustomerMay 31, 2024
Jack at South Bay Hyundai service department was helpful, courteous, proactive and provided timely service. They did a good job with my service and I’ll be back for future servicing needs on my Hyundai Ioniq courteous, proactive and provided timely service. They did a good job with my service and I’ll be back for future servicing needs on my Hyundai Ioniq EV. More
by mshl726
Employees Worked With
May 31, 2024
I took it in for an oil change and they did a couple more things like rotating my tires and a car wash plus my oil change, everyone was very nice things like rotating my tires and a car wash plus my oil change, everyone was very nice More
by ortizk428
May 31, 2024
Terry Kim offered me such a smooth, easy experience with leasing my car. He answered all my questions, gave me information about the car, and made everything so easy leasing my car. He answered all my questions, gave me information about the car, and made everything so easy More
by CAROLINEKIM66
Employees Worked With
Terry Kim
May 30, 2024
We had a wonderful experience with Ryan, Mac, Steven and the entire team. I'm loving my new Kona. Thanks very much! the entire team. I'm loving my new Kona. Thanks very much! More
by Yeti guy
May 29, 2024
I had an awesome experience with this dealership. They provided great customer service and they were very attentive. They provided great customer service and they were very attentive. More
by renadarsmith
May 29, 2024
I recently had the pleasure of visiting the service department at Hyundai of Southbay and was thoroughly impressed. The professionalism and expertise demonstrated by their team were outstanding. They p department at Hyundai of Southbay and was thoroughly impressed. The professionalism and expertise demonstrated by their team were outstanding. They provided excellent customer service, ensuring that all my questions were answered and that I felt completely comfortable throughout the entire process. The staff's extensive knowledge and attention to detail truly set them apart. I highly recommend Hyundai of Southbay for anyone seeking top-notch automotive service. More
by timothybarmorepac
Employees Worked With
May 29, 2024
Always a great experience with Calvin as the Service Mgr! He trains his people well and they take good care of me each time I need to go. He trains his people well and they take good care of me each time I need to go. More
by BORNIACAREERS
Employees Worked With
