South Bay Hyundai

Fantastic experience - quicker than promised and thorough service - very satisfied with the entire experience - highly recommended service - very satisfied with the entire experience - highly recommended More

Antonio was helpful, friendly, knowledgeable and just overall great to work with. No pressure, no hard selling on upgrades. It was all just very straight forward and easy. overall great to work with. No pressure, no hard selling on upgrades. It was all just very straight forward and easy. More

Dylan was amazing when we got service on my Tucson last week. He was extremely kind, responsive and professional. We really appreciate his service! week. He was extremely kind, responsive and professional. We really appreciate his service! More

Over estimated labor and incomplete diagnostics. Failed to properly describe scope of work. Missed a critical issue Failed to properly describe scope of work. Missed a critical issue More

Easy transaction. Don't want to have to fight with dealership to purchase a car. I love their approach to asking once and then listening to my answer. I look forwar Don't want to have to fight with dealership to purchase a car. I love their approach to asking once and then listening to my answer. I look forward to seeing how their Amazon partnership works. I wish I knew about this... I think a GREAT idea. More

Jeremy is amazing. He is patient, kind, and very helpful. I trust my car is in good hands when he oversees its needed services. He is patient, kind, and very helpful. I trust my car is in good hands when he oversees its needed services. More

I dropped off my 2023 Tuscon for my 2nd service. The people are friendly and generally seem to like their jobs. The inside of the dealership is clean as well as the service drop area. The people are friendly and generally seem to like their jobs. The inside of the dealership is clean as well as the service drop area. More

Being able to schedule my appointment online is a huge plus. Came early, but they were able to accomodate me, and they took about an hour to complete (30 min less than their estimate, which I assumed as b plus. Came early, but they were able to accomodate me, and they took about an hour to complete (30 min less than their estimate, which I assumed as buffered anyway). Facility was also very nice and pleasant. More

Over two hours to change the oil and rotate the tires with an appointment is horrible. with an appointment is horrible. More

Prior experience has been very good but my recent visit was mediocre at best. My vehicle was recently in for engine repair and the part had to be ordered, which is completely understandable. However, I was was mediocre at best. My vehicle was recently in for engine repair and the part had to be ordered, which is completely understandable. However, I was not kept updated as to when the part arrived and the vehicle would be ready. I had to call multiple times and finally was able to get an update that my vehicle would be ready a week after being dropped off. Unfortunately, less than a week after being repaired, the exact same symptoms are back worse than ever and I have to bring it back. On a positive note, staff has always been very respectful and professional to deal with... More