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Southern Buick GMC Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.9
501 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2375 Virginia Beach Blvd,

Virginia Beach, VA

23454

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Showing 501 reviews

May 27, 2024

Have been going to this dealership for a long time, always felt comfortable waiting there More

by ASEARS13
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Tetterton
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Helpful
May 24, 2024

I bought a brand-new GMC Sieera truck from Southern a month ago and the infotainment system is freezing up, I have called the service department to try and schedule an appointment only get a voicemail an More

by dleakins
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Buick GMC Virginia Beach responded

"Dleakins" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 21, 2024

Very professional good attitude very knowledgeable really fast at getting to informed me. Time in getting vecic More

by larogers60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Caforio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fara Morrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hug
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Foley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 19, 2024

Fast service with total trust in the work, even if it was just a state inspection. More

by Rick Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Don’t remember her name.
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May 22, 2024 -

Southern Buick GMC Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 17, 2024

Service was excellent, Mr Kenny has been very helpful and supportive. The steering wheel replacement was easy and well performed. The only thing, but not related to Kenny, is the issue with the tonneau cove More

by ENAJERAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Service Department
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May 22, 2024 -

Southern Buick GMC Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 16, 2024

I am very happy with the excellent service that Rebecca, the service advisor, gave me yesterday. She is very competent, kind, intelligent, educated, charismatic and has an exemplary work ethic. Don't let he More

by trixdc9290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca, Brocco (technician), Yvonne
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May 16, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 16, 2024

It is great place get a new car and get maintenance done to the car More

by JAMALREID41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hug
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Southern Buick GMC Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 15, 2024

Exceptional customer service. The listened to all my concerns & looked into issues when there was uncertainty More

by LISA.GARRETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Daniel
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May 15, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 15, 2024

so far I've only had my oil changes done there but I've been satisfied with your service department. More

by rbelaire
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
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May 15, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 10, 2024

The service dept was able to pinpoint the problem I was having with my car and gave the repair cost. My car now runs very well. More

by JLVDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 14, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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