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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
1,166 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,166 reviews

May 31, 2024

Great customer service! Service advisors have done a very good job working with me in getting my vehicle serviced. More

by Dfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Des
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May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the shoutout! We're glad to hear our service advisors at Southwest Kia took good care of you and your vehicle. Safe driving!

Helpful
May 30, 2024

Great service from the time I pulled up and drove off. The customer service is number one. More

by Ivre Satchell
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe 5 stars
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May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the kind words, Ivre! We're delighted to hear that you experienced great service from start to finish. Your satisfaction is our top priority, and we're thrilled to know our customer service made a positive impression. We look forward to serving you again at Southwest Kia!

Helpful
May 27, 2024

Nice, professional quick with my car service. Explained everything that was done. Exceeded expectations for me More

by Perez713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 28, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our team at Southwest Kia exceeded your expectations and provided thorough service. Safe travels!

Helpful
May 23, 2024

Excellent customer service and record breaking deal processing speed. Shoutout to Tanner and Constantine. They went above and beyond to make me the best deal ever. More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Jones
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May 23, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that Tanner and Constantine went above and beyond for you at Southwest Kia! It's great to see your positive feedback about our customer service and speedy deal processing. Thank you for the shoutout, we appreciate it!

Helpful
May 22, 2024

Mr Jorge Malagon. Is a great asset to your company not only was he very knowledgeable but able to explain in detail what my vehicle needed I had purchased 3 vehicles More

by Tavinche60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jorge Malagon
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May 22, 2024 -

Southwest Kia - Dallas responded

We're delighted to know that Jorge provided you with excellent service at Southwest Kia. We agree, our team members play a big role in creating loyalty and we'll be sure to pass along your thanks! We appreciate your business and look forward to serving you again next time. Safe travels!

May 22, 2024 -

Tavinche60 responded

Thanks Please make sure Mr Malagon is recognized

May 23, 2024 -

Southwest Kia - Dallas responded

We'll make sure Mr. Jorge Malagon receives the recognition he deserves. We appreciate your support!

Helpful
May 20, 2024

Going first thing in the morning is quite pleasant. The work is done quickly and efficiently. More

by tofuavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
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May 21, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to leave such a positive review! We are delighted to hear that your early morning visit to Southwest Kia was pleasant and that our team was able to complete the work quickly and efficiently. We look forward to serving you again in the future!

Helpful
May 19, 2024

When I pulled up at the service, someone came out right away no waiting. He told me what they going to do, and how long it would take. And it was ready at that time. It was cleaned and washed, after. Than More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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May 20, 2024 -

Southwest Kia - Dallas responded

Sharon, we're glad to know that our team at Southwest Kia was able to provide you with prompt and efficient service. It's great hearing your vehicle was ready on time and clean! Thank you for sharing your experience.

Helpful
May 17, 2024

Always a pleasure to work with these amazing people great attitude and smiling faces Ausr. Was great and I’m love with that smile of Michelle. More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sure , Michelle, and Larry Johnson……Great Staff
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May 17, 2024 -

Southwest Kia - Dallas responded

We're delighted to know you had a pleasant experience with Ausr and Michelle at Southwest Kia. Thank you for the positive feedback!

Helpful
May 17, 2024

The consultant was great! She was very knowledgeable, professional, nice. She definitely needs to be recognized. More

by lawanaedens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
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May 17, 2024 -

Southwest Kia - Dallas responded

Lawana, we're delighted to know you had a great experience with our consultant at Southwest Kia. We'll make sure her hard work doesn't go unnoticed! Thank you for your review.

Helpful
May 16, 2024

The dealership was very helpful and setting me up with my new 2024 Kia Soul More

by montej11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suavevion Presley
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May 16, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear about your positive experience with us at Southwest Kia! Enjoy your new 2024 Kia Soul, and if you ever need anything else, don't hesitate to reach out. Safe travels!

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