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Stevens Creek BMW

Santa Clara, CA

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Reviews
Vehicles
4.5
618 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 618 reviews

May 31, 2024

Excellent service and they made the process very easy to purchase a car. I appreciated their transparency and desire to assist with my questions. I will buy there again the next time I am searching for a ca More

by mhorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamran, Armin
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Helpful
May 29, 2024

Easy to work with, great service. I would recommend them to purchase a car there More

by baldwinarch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac
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May 30, 2024 -

Stevens Creek BMW responded

We are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
May 26, 2024

The facility was nice/modern and clean and staff were very friendly, responsive and helpful. More

by tweetran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Flambert
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May 29, 2024 -

Stevens Creek BMW responded

We are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
May 22, 2024

This was a terrible experience. The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually t More

by NSHosking619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TJ Singh
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May 24, 2024 -

Stevens Creek BMW responded

Hello, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would really like to speak with you more regarding your experience. Please reach out to us at (800) 298-1501. We look forward to hearing from you.

Helpful
May 20, 2024

I had to call 3x to inquire about a vehicle I saw online. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. More

by Zeusy
Recommend Dealer
No
Employees Worked With
Alec
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May 22, 2024 -

Stevens Creek BMW responded

Hello, Thank you for bringing this to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

Helpful
May 20, 2024

Thank you very much for making the purchase of my 2021 X5 xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in pe More

by christopherngo97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac Kafle
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May 22, 2024 -

Stevens Creek BMW responded

Hi Christopher, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
May 20, 2024

They give me my first car for nice price, and i satisfied about all the things. More

by Vicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
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May 22, 2024 -

Stevens Creek BMW responded

Vicky, we are so pleased you enjoyed your visit to Stevens Creek BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 19, 2024

Great dealer. Great service. Would highly recommend. Alec was great and very helpful in helping me buy a car More

by Jakesherm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
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May 22, 2024 -

Stevens Creek BMW responded

Jake, we are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
May 18, 2024

People in this dealershop are very kind and gentle. They are trying to help you in every way they can. More

by Sarang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
Report | Print
May 22, 2024 -

Stevens Creek BMW responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Helpful
May 16, 2024

Best Service and experience in the area for purchasing a new car. Thank you Uno! More

by Shannan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uno Unenburen
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May 22, 2024 -

Stevens Creek BMW responded

Shannan, we are so pleased you enjoyed your visit to Stevens Creek BMW! We look forward to your next visit! Take care!

Helpful
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