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Suburban Subaru

Vernon, CT

4.1
47 Reviews

14 Hartford Tpke

Vernon, CT

06066

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Showing 47 reviews

June 05, 2024

Pretty good salesman's, parts personnel and technician. . The answering service is hospitable.. Just purchased my 2024 Subaru Forester…. And my 2012 Subaru Outback still running like a champ. More

by Estebaniam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Esteban
March 27, 2024

I will never forget my experience there when I was shopping for now 24 year old Subaru Forester. The salesman tried to strong arm me into buying from them. Would not honor the Triple A no haggle price More

by John
Recommend Dealer
No
Employees Worked With
Too long ago to remember.
January 02, 2024

I recently bought a 2024 Subaru Outback from Suburban Subaru in Vernon, CT. Everything about my transaction at Suburban was excellent from start to finish and I highly recommend them. For context, I More

by Blind Via
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Resnik, Steve Boivin, Tierra Schaffer
November 22, 2023

Great service. Nick Hammond was very patient and great at explaining. I’ve been a Subaru owner for over 20 years. More

by Bhassett5605
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Hammond
May 16, 2023

1. The Service Technician: Keith Connors (619) is the main reason for giving this experience a 10 and a 10 to recommending this dealer to colleagues, friends and family. This is the second time, we have More

by CT Subaru Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keith
November 23, 2022

Once again the Suburban Subaru team has come through for me. Getting my cars in shape for the winter with a tune up, and inspections so that we have a smooth winter. I trust Pete, Lane, Tom and Ed like Fa More

by brucehfox
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben , Lane, and Tom
September 04, 2022

Dealership service dept and sales staff have declined over the years.I don’t feel confident buying or having a car serviced there. Why? Because the owner has taken a step back and he ran a great qualit More

by MiniCooperUSAF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and service dept
August 20, 2022

They actually had the car on the lot that I was interested. After two other dealers not having vehicles they said they had. Nice sales people very friendly atmosphere More

by willis.steele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john woodman
March 12, 2022

I would like to thank x for all his help in educating me on the performance of the Outback over the competition. X was very helpful in my decision to purchase a Subaru and although I did not buy from Suburb More

by Subie1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Woodman
December 12, 2021

I had been hunting online through your dealership and others. I had contacted Bobby Mack and he looked to see what was available. We set up an appointment- when I went in I expected to meet Bobby Mack, b More

by manning85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mack, John Woodman and a pretty young sales woman who clued me in on buttons, etc.
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